The Epoch Times is America’s fastest-growing independent news media. Founded in 2000, our mission is to bring you a truthful view of the world free from the influence of any government, corporation, or political party. We aim to tell you what we see, not how to think; we strive to deliver you a factual picture of reality that lets you form your own opinions.
The Epoch Times (theepochtimes.com) has 683 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
Also known as
theepochtimes.com
Website
theepochtimes.com
Category
Media & Information
Listed on Five Star Index
2026
About these reviews
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The company replied to 13% of reviews.
Latest
Most recent review: October 2026.
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The Epoch Times is a publication that appeals to gullible and uninformed people. The claims of being unbiased are an outright lie. Only items that already meet the fabricated trumpian propaganda are circulated. Promoting lies - not good.
Response from The Epoch TimesDec 10, 2025
Dear Ed,
Thank you for taking the time to share your thoughts.
At The Epoch Times, our mission is to provide accurate, fact-based journalism that is independent of any political party or government. We strive to report stories that are often overlooked or underreported, with respect for all individuals, regardless of background or belief.
We understand that people may interpret stories differently based on their personal views, and we welcome feedback that helps us continue improving. Your comments have been shared with our editorial team.
If there's ever a specific concern about content accuracy or fairness, we encourage you to reach out. We’re happy to listen and clarify.
Thank you again for engaging with us.
The Epoch Times Customer Service Team
SD
Stan D.
I never subscribed
I never subscribed, but was billed. When I requested cancellation of my false subscription, a company called snubby, or something close, the offered to process my unsubscription for $27! How did they get my address.
Appears this experience should be referred to the RCMP as a possible scam fraud.
Response from The Epoch TimesNov 21, 2025
Dear Stan,
Thank you for bringing this to our attention. We’re sorry for the confusion and concern this situation has caused.
We’ve checked on our end, and we don’t have any connection with a company called “Snubby” or anything similar. They wouldn’t have the ability to cancel a subscription with us or charge a fee to do so.
If you were billed by The Epoch Times, it usually means an account was created with your email address at some point. We’re more than happy to look into this for you, confirm what happened, and make sure your subscription status is exactly how you want it.
Whenever you’re ready, please reach out to us at (https://help.theepochtimes.com or call 1-833-699-1888.) with the email address that received the charge, and our team will assist you right away.
Thank you again for letting us know—we’ll do everything we can to help.
The Epoch Times Customer Service Team
JB
Jazmin B.
Someone told me to give them a try so I…
Someone told me to give them a try so I did and all I can say is read with caution. I cannot say I was very impressed.The articles are not factual, they all have an agenda and are not just reporting the news but giving that news a spin like all the other news agencies. If you want unbiased news try Ground News.
Response from The Epoch TimesNov 21, 2025
Dear Jazmin,
Thank you for taking the time to share your thoughts.
At The Epoch Times, our mission is to provide accurate, fact-based journalism that is independent of any political party or government. We strive to report stories that are often overlooked or underreported, with respect for all individuals, regardless of background or belief.
We understand that people may interpret stories differently based on their personal views, and we welcome feedback that helps us continue improving. Your comments have been shared with our editorial team.
If there's ever a specific concern about content accuracy or fairness, we encourage you to reach out. We’re happy to listen and clarify.
Thank you again for engaging with us.
The Epoch Times Customer Service Team
BR
BRAD
Fake news…
This is a hack paper that has been shown to ignore rigorous fact gathering and has been caught just making up facts to fit its Narrative which is focused on keeping China and the USA in conflict. It determined support for DT would enable them to do this best due to his not fact based decision making.
Response from The Epoch TimesOct 8, 2025
Dear Brad,
Thank you for taking the time to share your thoughts.
At The Epoch Times, our mission is to provide accurate, fact-based journalism that is independent of any political party or government. We strive to report stories that are often overlooked or underreported, with respect for all individuals, regardless of background or belief.
We understand that people may interpret stories differently based on their personal views, and we welcome feedback that helps us continue improving. Your comments have been shared with our editorial team.
If there's ever a specific concern about content accuracy or fairness, we encourage you to reach out. We’re happy to listen and clarify.
Thank you again for engaging with us.
The Epoch Times Customer Service Team
GC
Greg C.
This enterprise requires users register…
This enterprise requires users register with an e-mail in order to view its grossly slanted content.
Response from The Epoch TimesOct 9, 2025
Dear Greg,
Thank you for sharing your feedback. We understand your concern about the email registration requirement. As a subscription-based service, we use email registration to securely identify and manage user accounts, ensuring a personalized and protected experience.
We’re sorry to hear you found the content unsatisfactory and would greatly value more details about your experience to help us improve. Please feel free to contact us directly so we can address your concerns. Thank you for your input!
The Epoch Times Customer Service Team
KK
Karen K.
No refund policy
I found their emails not pertinent, relevant or interesting. They will cancel subscription if you call them. Not stated elsewhere: they have a NO REFUND POLICY.
Response from The Epoch TimesAug 18, 2025
Dear Karen,
We’re sorry to hear that the emails didn’t feel relevant to you. We appreciate your feedback and are always working to improve.
Regarding cancellation and refunds—our no-refund policy is noted in our terms of service, and we strive to be as clear as possible. We do our best to make canceling easy, and our team is always available to help.
If there’s anything else we can do for you, please don’t hesitate to reach out.
Best,
The Epoch Times Customer Care
SM
Shantelle M.
Biased news for the MAGA minded
They present themselves as an unbiased news source, but don't be fooled. They are a 'traditional values' news. Articles are written biased against lbgtq and anyone not white Christian. They are the MAGA supporting news. Complete bias spreading hate of 'the other'.
When they say they aim for 'truth and tradition' they mean 'traditional values' which is code for narrow minded conservative values that aim to disparage groups that dont fit their view. When you report from a 'traditional ' perspective, you cannot be unbiased. It is not journalism, it is biased to a traditional values perspective. Stop hiding behind the cover of words like 'truth'. It's as true as Donald trumps 'truth social'. Using the word true, doesn't make it so.
Response from The Epoch TimesJul 24, 2025
Dear Shantelle,
Thank you for taking the time to share your thoughts.
At The Epoch Times, our mission is to provide accurate, fact-based journalism that is independent of any political party or government. Our commitment is to truth and tradition—not to any political movement or ideology. We strive to report stories that are often overlooked or underreported, with respect for all individuals, regardless of background or belief.
We understand that people may interpret stories differently based on their personal views, and we welcome feedback that helps us continue improving. Your comments have been shared with our editorial team.
If there's ever a specific concern about content accuracy or fairness, we encourage you to reach out. We’re happy to listen and clarify.
Thank you again for engaging with us.
The Epoch Times Customer Service Team
FY
for your O.
Odd Focus Recently
The Epoch Times has become overly focused in a few areas, at the expense of other important areas. For example, we read incessantly about Falon Gong persecution, the newsletter fails to report about the MANY other persecutions happening around the world. Too much attention is given to China, at the expense of other countries that I would like to know more about (like Iran and North Korea).
Response from The Epoch TimesJul 23, 2025
Dear Esteemed Reader,
Thank you for your thoughtful feedback.
The Epoch Times reports on many global human rights issues, and while the persecution of Falun Gong is a major focus, it is far from our only one. We report on it because it remains one of the most severe and underreported abuses in modern history—especially in Western media, where coverage is often absent due to pressure and influence from the Chinese Communist Party (CCP).
Falun Gong is a peaceful spiritual practice centered on the principles of truthfulness, compassion, and forbearance. Since 1999, its practitioners have faced systematic torture, imprisonment, and even forced organ harvesting by the CCP. These abuses are well-documented by major human rights organizations and have been recognized by the U.S. government as among the worst religious freedom violations in the world.
This issue is not just about China. The CCP’s disinformation efforts and transnational repression campaigns are expanding and directly impacting people in the United States. Chinese dissidents, rights advocates, and faith groups have been surveilled, harassed, and silenced even on American soil. This kind of infiltration threatens U.S. values and national security. If the CCP can target Falun Gong practitioners and get away with it, they could do the same to any individual or group who speaks out against them. That’s why we believe it is critical to report the full truth.
At the same time, our reporting covers a wide range of global crises—from the persecution of Christians and Uyghurs to developments in Iran, North Korea, and beyond. We strive to highlight stories of injustice wherever they occur and give a voice to the voiceless.
We’ve shared your feedback with our editorial team as we continue working to improve and expand our coverage. Thank you again for reading and for caring about truth in journalism.
If you have any further questions or need assistance, please don’t hesitate to contact us at https://help.theepochtimes.com or call 1-833-699-1888.
With gratitude,
The Epoch Times Customer Service Team
