thednacompany.comReviews of thednacompany.com

The DNA COMPANY actionable results & personalized advice have changed the trajectory of my health decisions/status! My doctors have been “educated” by what I’ve learned about myself thru The DNA Company. They have THREE EVENINGS OF TEACHING EVERY WEEK! Love it! Great company…They really care! :) I’ve been involved with them over 5 years!!!

The genetic information I received from The DNA Company was much more extensive and more actionable than from my previous tests with 23andMe and Functional Genomic Analysis. The responses to my questions and requests for support were always responded to quickly and quickly resolved. The resources available from their library of webinars are extensive and very helpful. And the clinical staff available for individual consults have been extremely helpful. I read through all the review posted here. There is definitely confusion between The DNA Company and Kashif Khan Official. I work with both of them and am clear they are separate entities. Kashif Khan Official does use The DNA Company for genetic testing for their clients. I ordered my test through Kashif Khan Official. Because the testing was done by the DNA Company, my test results are posted on my online account at The DNA Company and easily accessible by me. I can understand how clients can be confused about the relationship between the 2 entities. I was initially confused myself about the relationship between the 2 companies. I communicate directly with The DNA Company about my test results. And I communicate directly with Kashif Khan Official about the programs I engage in with them. Trust Pilot should segregate the reviews referring to Kashif Khan Official here to it's own separate page. Continuing to commingle these two distinctly separate companies, after The DNA Company has submitted clarification and asked for this situation to be corrected is grossly unfair. This situation should be referred for investigation by Trustpilot’s content integrity team and corrected to insure Trust Pilot's own credibility and trust worthiness. I have received emails from Trust Pilot for clarification about reviews I have done. So clearly they have the ability to contact the other reviewers here to clarify which of the 2 companies they intended to post a review for.

Kent was absolutely amazing, fast and very profesional and answered all of my questions.

Haven’t logged in for awhile and my report was gone. Contacted support and Francis was so helpful in finding my reports. It was a quick and easy

Australians be aware . You won’t be able to send it back to US past customs. I have tried twice under their recommendations. They sent email how they endeavour to fix the issue , it’s never happened. I asked for a refund multiple times and I keep getting the statement that the swab kit is unrefundable once it leaves the warehouse . I have stated multiple times that the services promised of the report, under consumer law, need to be refunded, a swab kit doesn’t cost $500 US. After multiple emailed letters they have ignored me . This is the WORST company I have ever dealt with, and immoral business ethics. I will never recommend them to anyone. Completely unprofessional. Update - I definitely bought from thednacompany.com , not khan website . The product is DNA 360, cost $499 US. I want a refund .

I ran my DNA through this company and was very pleased with the results. It wasn’t until I got a call saying my results were flagged and told I I could really use the support of purchasing their program ( 3k plus). They really sold me on how they could get me to feeling optimal . Needless to say , the time and lots of money spent wasn’t worth it. The way I felt when I began the program is the same exact way I feel today. What I wish I knew was that I can load my results into Chat GPT and it would give me a great protocol, honestly it’s better than what I received from the program. It’s definitely depressing and frustrating that I spent over 3k for this service.

The WORST customer service I've ever experienced. They take your money, sent you the report, then don’t expect any further help with the website or app or anything unless you have $10,000 to give them. Then they tell you they have upgrades to genes and they don’t load and no one helps to fix the issue.

Why is the DNA Company saying they are not Kashif Kahn's business? One in the same! He is the founder of it and runs it! In fact, his picture is on your website. Another scam? I concur with all above and have had nothing but mishaps and trouble since giving my $3000. I requested a refund when I sensed I was involved with a business that didn't know what they were doing and was denied. I was hung up on twice by an management asst named Julia Carbone who doesn't have any professional skills to be working with people and am still waiting to speak with management. I will file every complaint there is to file if they do not refund my money! By all means people please stay away!