The CPAP ShopReviews of thecpapshop.com

Very, very slow fulfillment ... Ordered on October 6, 2022. Heard nothing. Did a "Chat" on October 11. Agent writes that my order came in after 3:00 p.m. East coast time, so it was counted as coming in on October 7. "We don't process orders over the weekend" the agent wrote. But, October 7 was a FRIDAY, not a Saturday or Sunday! Yet, I'm told, the processing didn't start until October 10. It will likely be "processed" by their "sister warehouse" by October 17 the agent writes. This means it might take a month, depending on shipping method, for my $190 order to arrive.

They will sell you machines that are not in stock. Site doesn't reflect true stock status

They collect your email address and spam you twice a day with ‘special offers’. No matter how many times I unsubscribed, the spam kept coming. They charge $50 to post a letter sized package international.

I routinely order from The CPAP Shop. But for one of the orders the travel CPAP I ordered never showed up infront of my door. It was ordered in march 2020, with Order Number: 100861713. They did due diligence with UPS and responded to me when I reported this as a fraud transaction to Bank of America. It is already been 20 days, they didn't send me the refund as of 10/26/2020.