The City Case, Inc.Reviews of thecitycase.paris

The service was really good, communication outstanding, it wa great.

My catching point was that your company has a representation in US and payment can be make in US $ which saves additional fees imposed if paid in foreign currency. I expected faster delivery. I placed my order on March 30, 2014 and original delivery date showed 4/18/2014 which seemed to be too long. But when I got an e-mail about a delayed delivery to 4/25/14 I got nervous, because my departure from USA is 5/1/2014 to travel in Europe before going to Paris . The team member Matt reassured me that my material will be delivered on time. I was happy to obtain my FedEx envelope 1 day before guaranteed delivery date. I already gave your address to friends who plan to go to France next year.

in all the crazy last minute planning for our trip to France for 10people, I had neglected to get Paris Museum passes for our trip. Woke up at midnight, hardly able to breathe since I had realized my error....but City Case to the rescue! Was able to get the passes in 2 days, and I didn't have to suffer the wrath of my friends as we were waiting in an endless line at the Louvre!

The cards arrived very quickly, which gave us time to look over them before our trip. A Metro map was included, but not a map of bus routes. There is an explanation with illustrations of how to use the cards, which is helpful. We're glad we ordered them in advance rather than having to do that when we arrive in Paris.

The staff acquired and sent our Paris museum and metro tickets to us quickly and courteously when we had a very short time frame in which to act. They gave extra effort to make sure we had our tickets well before our departure.

We found out about City Case 4 days before we were leaving for Paris (and on a weekend). Their options were great, and exactly what we needed. And they got the passes to us within 2 days - with 2 days to spare - from France to CA. Great service.

Reliable so you won't have any worries

And our receiving the package on time was helpful to allay worries of a late delivery.