The Catrina ShopThe Catrina Shop is the top online seller of fine, artistic, clay-ceramic sculpted, handcrafted Catrinas, that are delivered worldwide, bringing a classy touch of Mexican culture to homes and offices.
The Catrina Shop (thecatrinashop.com) has 129 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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jac S.
i live near NY, USA. my friend bought a couple some time back, and i just bought a few different ones, too. both times shipping took the tine expected and packages arrived well enough. will definitely continue to expand my small collection!
Response from The Catrina ShopDec 2, 2022
Erik, Thank you for taking the time to write this review. We are happy to hear you liked our service and look forward to serving you again. The Catrina Shop Team
Claudia Seguí L.
Enamorada de las bellas catrinas de Catrina Shop !
Response from The Catrina ShopDec 2, 2022
Claudia, Gracias por tu reseña. Estamos muy contentos de saber que te gustan nuestros productos. The Catrina Shop Team
Amy V.
This is our fourth Catrina we've bought from the Catrina Shop all are lovely. Packaging and instructions for unwrapping are perfect. We will continue to purchase from them.
Response from The Catrina ShopDec 2, 2022
Amy, Thank you for taking the time to write this review. We are happy to hear you like our products and their packaging too. We look forward to serving you again. The Catrina Shop Team
MaryAngela C.
I bought 2 ..one was a gift for my nephew...he absolutely loves it
Response from The Catrina ShopDec 2, 2022
Dear Mary, We are glad to hear your nephew is happy with his gift! We appreciate your business and look forward to serving you again. The Catrina Shop Team
Jennifer J.
Absolutely love my Katrina Dulce! She did arrive with one of her thumbs broken despite the incredible packaging job that was done on her. Given how many super delicate parts she has I still find it amazing that was the only thing broken. It was easy enough to fix with a dot of super glue and the seam just looks like a skeletal joint. Am keeping her in my kitchen, though for Halloween eve and Dia de lost Muertos she's the new center piece of our home ofrenda. She really makes it look extra special. Can't recommend this shop enough, the detail on her is magnificent.
Response from The Catrina ShopDec 2, 2022
Dear Jennifer, Thank you so much for taking the time to write this review. We are happy to hear your have Dulce decorating your home and your ofrenda! We appreciate your business and look forward to serving you again! The Catrina Sop Team
Elsa S.
Beautifully detailed Catrina Matilde! Delivered as promptly as promised. Packaged extremely well, arriving in perfect condition. We made her an altar for Día de los Muertos, befitting a Queen, and shared it on Facebook to the delight of our restaurant followers. Thank you!
Response from The Catrina ShopDec 2, 2022
Dear Elsa, We are happy to hear you like your Catrina and that everything went well with the delivery. Thank you for writing this review. We look forward to serving you again. The Catrina Shop Team
Natalie M.
This is our second oversized Catrina from the Catrina shop. Shipping is fast, well packed and the catrinas are beautiful and unique. Highly recommend if you’re looking for something special. Products do have a strong smell from whatever is used to finish them. The scent gradually fades and is gone after about a week or so. Well worth it though. 10 out of 10!!
Response from The Catrina ShopDec 2, 2022
Dear Natalie, Thank you for taking the time to write this great review. We are very happy to hear you like our products and our service. We appreciate your business and look forward to serving you again. The Catrina Shop Team
Mrs. Lydia C.
I was very disappointed with the quality of my Catrina. I absolutely love Catrinas and have a large collection, several pieces are from this shop, however as a valentines gift from my husband he ordered me a very tall Catrina and although she is beautiful the quality and workmanship is quiet disappointing. Her body is all crooked as if she was laid on her side during drying time or baking. She is completely flat on one side and is very lopsided. This is the 2nd piece I received with poor workmanship, the first was replaced. This particular one is a gift and so I’m not sure how to have it replaced or refunded. The pictures portrayed are of special care and detail certainly not what I’ve received.
Response from The Catrina ShopAug 14, 2022
Dear Lydia, We are very sorry to hear you had a bad experience with your Catrina. We do take full responsibility for any defects and offer a replacement of any piece or a refund if that is your preference. Someone form our team will reach out as soon as possible to assist you on solving this issue. The Catrina Shop Team
