The Catrina ShopThe Catrina Shop is the top online seller of fine, artistic, clay-ceramic sculpted, handcrafted Catrinas, that are delivered worldwide, bringing a classy touch of Mexican culture to homes and offices.
The Catrina Shop (thecatrinashop.com) has 129 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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SusanG
Highly recommended gorgeous
Response from The Catrina ShopAug 14, 2022
Dear Susan. Thanks for your kind words and for taking the time to write a review. We appreciate your business and look forward to serve you again. The Catrina Shop Team
Cassidy
I knew when I first looked on this website, which Catrina called to me so I just had to get her. She was on sale, meticulously crafted & well packaged. I got lucky and can't wait to buy another one but in black. Super high-quality and unbeatable artisanship, thank you so much!
Response from The Catrina ShopAug 14, 2022
Dear Cassidy. Thank you for your kind words. We appreciate your business and look forward to serving you again . The catrina Shop Team
Gregory S.
I ordered a Katrina for my wife for our 10 year anniversary when I received it I was very disappointed it looked like it was done in a rush it was just very bad I was surprised I ordered them from her before and was always satisfied to be honest it was so bad that I took it to a tattoo artist who also paints to have it repainted
Response from The Catrina ShopJul 12, 2022
Dear Gregory, We are very sorry to hear you had a bad experience with your Catrina Amanda. We do take full responsibility for any defects and offer a replacement of any piece or a refund if that is your preference. Someone form our team will reach out as soon as possible to assist you on solving this issue. The Catrina Shop Team
sherry H.
The quality is exceptional and the price very reasonable for the size and beauty of the piece. My Catrina order shipped quickly and arrived safe and sound. I look forward to using The Catrina Shop to add to my collection.
Response from The Catrina ShopJul 12, 2022
Dear Sherry, We are glad you like your Catrina and our service . Thank you for taking the time to write this review. Our clients satisfaction is our main goal! The Catrina Shop Team
Kelli S.
Beautiful artwork.
Response from The Catrina ShopJul 12, 2022
Dear Kelli, Thank you for your kind words. We appreciate your business and look forward to serving you again . The catrina Shop Team
Marissa T.
My first time ordering a Catrina online, she arrived right on time, but unfortunately broken. I emailed and got a response within hours, they sent a new one and she arrived perfect and in the time they said. I’m so happy. She’s beautiful, and perfect.
Response from The Catrina ShopJul 12, 2022
Dear Marissa, We are very sorry to hear you had a bad experience with shipping. We do take full responsibility for any damages and offer a replacement of any broken piece or a refund if that is your preference. We are glad to hear the problem was solved and we appreciate the opportunity you gave us to do so. The Catrina Shop Team
Shannon C.
My Catrina Francis is exquisite! This is my fifth purchase from The Catrina Shop and have loved everything I’ve received.
Response from The Catrina ShopMay 20, 2022
Dear Shannon, Thanks for your kind words and for taking the time to write a review. We appreciate your business and look forward to serve you again :) The Catrina Shop Team
George F.
The doll was recieved with a broken arm. There is no way to contact them to fix it.
Response from The Catrina ShopMay 15, 2022
Dear George, We are very sorry to hear you had a bad experience with shipping. We do take full responsibility for any damages and offer a replacement of any broken piece or a refund if that is your preference. Someone form our team will reach out as soon as possible to assist you on solving this issue. Th Catrina Shop Team
