The CareMDReviews of thecaremd.com

The company’s lack of communication is very disappointing. The chat option says they’re closed, so does the customer service number. The number they ask you to text never replies. My prescription was never sent to my pharmacy and I can’t get anyone from caremd to reply to me or get in contact with them. It’s a terrible telehealth website and there are many better ones out there at the same price. In addition, it did take quite some time for my request to even be reviewed. From beginning to end, very disappointing.

Asked to cancel 3 hours before they sent the wrong prescription. They obviously do not read consultations thoroughly nor do they stand by their cancellation policy. Use Call-on-doc, much cheaper with option of 90 day refills. Asked for a prescription refill and got something for sinus infection.

BE AWARE! I desperately needed antibiotics for a toothache and the other site I was working with was taking a while. So out of precaution, I put in a request with this company and not even 10 minutes later I wanted to cancel my request because my original prescription went through to my pharmacy. Their policy states that if your request has not yet gone through, you will receive a full refund. When I was messaging with their helpdesk, they sent me a screenshot of my order being fulfilled before I even submitted payment. The payment confirmation I have in my email is stamped 10 minutes after when they said they filled my prescription. So long story short, they would not refund me. I don’t understand why you would lie to people simply just don’t allow refunds. I would not recommend this site. You will NEVER see a refund, they’re scamming people.

Used the in March no problem. Been waiting 12 hours for a prescription. Based on all the reviews here looks like they jus SUCK. Never again. Minute Clinic is one mile from me

The only truth to thecaremd.com is they take your money and send a confirmation that your script was sent. There is no support/ help desk. Read the reviews yourself. You will see the 5 star reviews that are computer generated daily. Most are telling you the script was sent in hours. Then the reviews from people who never got there script and spent days trying to contact caremd. In the end only having to resort to a Ergent care.The BBB won't allow me to file a online claim cause in filing process I'm being told that $39.99 a incorrect loss. Complete scam and how they can continue to take money without product is insane. Someone is being rewarded with our money and someday I wish them all of what they have done to come back on them and THEIR LOVED ONES. I hope the worst for you and yours. Curse you CareMD.

I’ve been waiting 7 hours for my prescription. I tried to chat twice and got no response. I should have listened to the other bad reviews. So disappointed. They sure took their money fast! Rip off.

I have been waiting for over 6 hours with no response and no resolution. It is a Sunday and I have an infection under the crown in my mouth....super painful. Over 6 hours! Garbage website...do not use.

A joke. I did get my prescription submitted within a couple hours, and on a Saturday evening no less, so I guess there’s that…but the prescription was for an incomplete course of antibiotics (5 days instead of 7) at the wrong dosage frequency (3 times a day instead of 4). Other telemed services have a number you can call should there be any issue with the prescription. These guys…well, they have a number, but it’ll either say they’re closed during their posted support hours, or that they’re assisting other patients and to text them, then they won’t reply. And they won’t reply to your emails, and if you try their chat feature, when the chatbot claims to pass you off to an “agent”…that “agent” is another bot named John who stops responding after a message or 2. These guys just want your money and could care less about doing their job correctly. Avoid, avoid, avoid.