Nicole K.
I honestly thought this was a scam and…
I honestly thought this was a scam and am shocked I received my prescription. When completing the consult it was estimated my wait time would be 4-6 hours. I contacted customer service after waiting approximately 10 hours. I was told to be patient, the doctor was reviewing my information now, and I'd get my prescription any moment. Well that didn't happen. I continued to wait HOURS until I finally received my prescription. I'm not sure the point of customer service if they aren't even going to be honest with you, a paying customer. I would have cancelled the order and requested a refund but had no faith that process would be any smoother. Very disappointed in CareMD. I didn't give zero stars because I did eventually get my medicine. Overall, totally not worth the hassle.


