The Cabinet Spot, IncReviews of thecabinetspot.com

Response from The Cabinet Spot, IncDec 12, 2018

Thanks for the review, Nicole. We appreciate your input. Yes, the inset cabinet do not come with the instructions, however, it is available on our website for download.. here is the link https://www.thecabinetspot.com/media/upload/Cabinet_Spot_Inset_Assembly_Instructions_FULL.pdf . We have noticed some issues with the cam locks and they have been addressed on all new production. It looks like on some of the cabinet it does not grab to well and the cam peg needs to be adjusted. If the missing parts have not been shipped out yet, please let us know and we will overnight them to you. We are happy you are overall satisfied with our product and service. Thank you again and we appreciate your business. Thank you. The Cabinet Spot Team

Response from The Cabinet Spot, IncDec 4, 2018

HI Lyle. Thank you for your review. We appreciate your business and are happy to see you are satisfied with our service and products. The Cabinet Spot Team

Response from The Cabinet Spot, IncDec 4, 2018

Thanks Gail. Let us know if you need further assistance in placing your kitchen order. We're always here to assist you. The Cabinet Spot Team

Response from The Cabinet Spot, IncNov 23, 2018

Well Debbie, we were eagerly waiting for this one star review. Unfortunately, we can’t assist anyone who does not want to be assisted. See, we investigate every review and the experience our customer encounter when shopping with our company. This way, both sides are heard. You contacted us 5 days after your cabinets were delivered (day before Thanksgiving) and claimed to have damages and the wrong items. You also did not allow our agent to speak for a very long period as you expressed your disappointment and did not allow our agents investigate the situation in order to assist you. See, we can’t predict damages during transit. These types of things can happen. By you not inspecting the cabinets upon delivery before beginning your project, let’s call that a beginner’s mistake. We also discovered that we did not send you wrong sizes as the blueprint you sent us has matched the order. All email transcripts are saved, and we have read them all. From the day you contacted us back in August, all our agents have been nothing but professional and attended all your needs. We gave you additional discount as you were on a budget. We even held your order passed the 60 day hold deadline. We also sent the replacements by having our great customer service agents stay late a day before a holiday to make sure the replacements were shipped out (UPS was running late due to the holiday traffic). We truly understand your frustration as anyone would feel the same in your situation. But to just blame things on others without understanding or allowing us to assist you will not resolve anything. We are always nervous and hopefully wait for a perfect delivery by the freight carriers on all our orders by our customers. And if there are any damages or mistakes, we take care of it right away, as we did for you. This as been proven time after time by our customers. We’ll take the one star and continue to provide great customers service. The replacements are on theirs way and if you need furthers assistance, we are here to listen and hopefully gain some extra stars. Good luck with your project. The Cabinet Spot Team

Response from The Cabinet Spot, IncNov 20, 2018

Thank you for the review, Daniel. We appreciate your continues business for all your client projects and are always here to assist you. The Cabinet Spot Team

Response from The Cabinet Spot, IncNov 15, 2018

Thanks for the review, Modesto. Glad to be of service. We appreciate your business. The Cabinet Spot Team

Response from The Cabinet Spot, IncNov 13, 2018

Thank you for your review, Dora. We are happy Raffi's design skills were able to make your new kitchen as you guys desired. We appreciate your business and wish you and your family amazing cooking and great memories in your new kitchen. The Cabinet Spot Team