The Build Card Reviews | Read Customer Reviews of thebuildcard.com

The Build CardReviews of thebuildcard.com

4.8584 reviews
Investments & Wealth

The Build Card

About The Build Card

COVID-19 Important Update: We understand our customers may be experiencing concern and uncertainty around the COVID-19 virus. We are closely monitoring the situation and are committed to supporting our customers. We recommend that all customers use their online account access or mobile app to manage their account conveniently 24/7. A highly rated financial services company, Continental Finance Company is one of America's leading marketers and servicers of credit cards for consumers with less-than-perfect credit. The Build Card Mastercard® comes with a host of features designed to help customers build or re-establish credit, including $0 Fraud Liability, a Free Monthly Credit Score, and a possible Credit Limit Increase after just 6 months.

The Build Card (thebuildcard.com) has 584 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.

Also known as: thebuildcard.com
Website: thebuildcard.com
Category: Investments & Wealth
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 86% of reviews.
Latest: Most recent review: August 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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The Build Card reviews

Showing 535 reviews with 5 stars · Clear filters

tory B.
Jul 19, 2024
rep was very helping knowable and…
rep was very helping knowable and understanding to my issues
Response from The Build CardJul 19, 2024
Thank you for the kind words! We are always here when you need us.
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JOHN W.
Jul 10, 2024
Informed and great service
Informed and great service
Response from The Build CardJul 11, 2024
Thank you! It was our pleasure.
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CHRISTINA L P.
Jul 6, 2024
Excellent Customer Care
The customer care representative was phenomenal! She answered all my questions and took the time to make sure that she understood the problem I was telling her about. It’s great when you reach someone that takes the time to HEAR you. Thanks so much.
Response from The Build CardJul 8, 2024
Thank you so much for sharing your experience! We are happy to hear you were taken care of and everything worked out for you. We are always here if you need us.
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CHRISTIAN P T.
Jul 3, 2024
Amazing The customer service representative was…
The customer service representative was of great help! TBC needs more people like this! She is amazing!
Response from The Build CardJul 3, 2024
Thank you so much for your kind words! I’m glad we were able to get your issue resolved!
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ALISHA F O.
Mar 7, 2024
The representative went above and…
The representative went above and beyond to assist me. Because of him I was able to get my rental car. He stayed on the phone until the process was complete.
Response from The Build CardMar 7, 2024
Thank you so much for the kind words! I’m glad we were able to get your issue resolved. We will give a shout out to the employee who assisted you.
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SAMUEL GARCIA I.
Feb 5, 2024
Outstanding customer service
Outstanding customer service with compassion and understanding
Response from The Build CardFeb 6, 2024
Thank you! We are so glad that you had a great experience with Autumn.
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RICHARD HASSELL I.
Dec 2, 2023
Agent was pleasant
Agent was pleasant
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TRACEY L S.
Jul 22, 2023
Best customer service and knew…
Best customer service and knew knowledge or job
Response from The Build CardJul 24, 2023
Great! This is just what we want to hear. Thank you so much for being a loyal customer. We value you!
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