The Build Card Reviews | Read Customer Reviews of thebuildcard.com

The Build CardReviews of thebuildcard.com

4.8584 reviews
Investments & Wealth

The Build Card

About The Build Card

COVID-19 Important Update: We understand our customers may be experiencing concern and uncertainty around the COVID-19 virus. We are closely monitoring the situation and are committed to supporting our customers. We recommend that all customers use their online account access or mobile app to manage their account conveniently 24/7. A highly rated financial services company, Continental Finance Company is one of America's leading marketers and servicers of credit cards for consumers with less-than-perfect credit. The Build Card Mastercard® comes with a host of features designed to help customers build or re-establish credit, including $0 Fraud Liability, a Free Monthly Credit Score, and a possible Credit Limit Increase after just 6 months.

The Build Card (thebuildcard.com) has 584 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.

Also known as: thebuildcard.com
Website: thebuildcard.com
Category: Investments & Wealth
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 86% of reviews.
Latest: Most recent review: August 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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The Build Card reviews

Showing 535 reviews with 5 stars · Clear filters

M B.
Sep 19, 2024
Credit increase
When I called in to request a credit limit increase the rep was very knowledgeable about the process and talk me through and make sure I understood everything. She was very pleasant and patient as I had questions for her. I do wish that the company would do frequent reviews of good standing accounts and just increase their credit limit but since they charge a fee to do that, I understand why they don’t.
Response from The Build CardSep 19, 2024
Thanks for the awesome review and recommendations. We really appreciate it!
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TERRY D S.
Sep 9, 2024
The customer service rep Liliana was…
The customer service rep Liliana was very resourceful and helpful
Response from The Build CardSep 11, 2024
What a great compliment for Liliana! We will recognize her for her efforts in taking care of you. Thanks!
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Barbara
Sep 8, 2024
Excellent
Excellent, professional and kind!!!!
Response from The Build CardSep 9, 2024
Thank you for the kind words! We are always here when you need us.
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KATHLEEN E C.
Sep 8, 2024
Very professional
Very professional, friendly and efficient customer service. Thank you.
Response from The Build CardSep 9, 2024
Thank you for the kind words! We are always here when you need us.
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GLORIA J E.
Sep 5, 2024
You are always polite
You are always polite. Thanks for everything.
Response from The Build CardSep 9, 2024
Thank you for the kind words! We are always here when you need us.
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KEVIN P HORTON S.
Sep 2, 2024
Excellent!!
Excellent!!
Response from The Build CardSep 4, 2024
Thank you! It was our pleasure.
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JAMES E MILLER S.
Aug 23, 2024
La handa in customer service was great
La handa in customer service was great. Very helpful was a great experience
Response from The Build CardSep 4, 2024
Great! This is just what we want to hear. Thank you so much for being a loyal customer. We value you!
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Frank C.
Aug 21, 2024
Didn't mean to connect with customer…
Didn't mean to connect with customer service but glad I did..was actually best experience ever..super helpful and actually felt like talking to a friend,not customer service.. would keep this dude around
Response from The Build CardSep 4, 2024
Thank you so much for sharing your experience! We are happy to hear you were taken care of and everything worked out for you. We are always here if you need us.
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