The Build Card Reviews | Read Customer Reviews of thebuildcard.com

The Build CardReviews of thebuildcard.com

4.8584 reviews
Investments & Wealth

The Build Card

About The Build Card

COVID-19 Important Update: We understand our customers may be experiencing concern and uncertainty around the COVID-19 virus. We are closely monitoring the situation and are committed to supporting our customers. We recommend that all customers use their online account access or mobile app to manage their account conveniently 24/7. A highly rated financial services company, Continental Finance Company is one of America's leading marketers and servicers of credit cards for consumers with less-than-perfect credit. The Build Card Mastercard® comes with a host of features designed to help customers build or re-establish credit, including $0 Fraud Liability, a Free Monthly Credit Score, and a possible Credit Limit Increase after just 6 months.

The Build Card (thebuildcard.com) has 584 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.

Also known as: thebuildcard.com
Website: thebuildcard.com
Category: Investments & Wealth
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 86% of reviews.
Latest: Most recent review: August 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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The Build Card reviews

Showing 535 reviews with 5 stars · Clear filters

TAYLOR V M.
Mar 4, 2020
Excellent customer service!!
Excellent customer service!!! After experiencing an employment hardship, Iris was quick to offer easy solutions that would put my account back into good standing. And she was amazing to talk to, super friendly, and very supportive. She deserves a pat on the back and maybe her manager or supervisor should buy her lunch. ☺️ Thank you!!
Response from The Build CardMar 5, 2020
Thank you for sharing your experience! We are happy to hear you were taken care of and everything worked out for you. We will make sure to share your praise for Iris with her management team.
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EVELYN P.
Mar 3, 2020
The young was very nice
The young was very nice. He was very professional
Response from The Build CardMar 5, 2020
Thanks for the positive feedback!
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Debra R from T.
Mar 2, 2020
Agent was patient and helpful
Agent was patient and helpful. Good communicator and I appreciated that. He offered help whenever I had a question.
Response from The Build CardMar 5, 2020
Thank you so much for your kind words! We are always here when you need us.
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John
Mar 2, 2020
Dorothy
Dorothy, did a fantastic job in helping me with my payment concerns, very knowledgeable and great customer service. It is rare in todays world. So thank you
Response from The Build CardMar 5, 2020
What a great compliment for Dorothy! We will recognize her for her efforts in taking care of you. Thanks!
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Wayne
Mar 2, 2020
Professional and courteous
Professional and courteous, thank you.
Response from The Build CardMar 5, 2020
Thank you so much for sharing your experience! We appreciate it.
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John
Feb 29, 2020
Truly professional assistance top…
Truly professional assistance top quality. Representative very knowledgeable, polite,easy to follow instructions and would recommend to FRIENDS and Family on the build credit card.
Response from The Build CardMar 1, 2020
Thanks for sharing this with us! We will give a shout out to the representative who assisted you.
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ORGRETTA Y W.
Feb 29, 2020
Rep. Shannon
The rep. Shannon was extremely courteous and was able to provide all information I needed. Thank you for your excellent hiring practice!! Warmest regards, OrGretta Y. Wilson
Response from The Build CardMar 1, 2020
Thank you! We are so glad that you had a great experience with Shannon.
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Ms Jackie J.
Feb 28, 2020
Amazingly pleased
Amazingly pleased He was awesome Thanks
Response from The Build CardMar 1, 2020
Thank you for taking the time to leave such a nice review!
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