The Build Card Reviews | Read Customer Reviews of thebuildcard.com

The Build CardReviews of thebuildcard.com

4.8584 reviews
Investments & Wealth

The Build Card

About The Build Card

COVID-19 Important Update: We understand our customers may be experiencing concern and uncertainty around the COVID-19 virus. We are closely monitoring the situation and are committed to supporting our customers. We recommend that all customers use their online account access or mobile app to manage their account conveniently 24/7. A highly rated financial services company, Continental Finance Company is one of America's leading marketers and servicers of credit cards for consumers with less-than-perfect credit. The Build Card Mastercard® comes with a host of features designed to help customers build or re-establish credit, including $0 Fraud Liability, a Free Monthly Credit Score, and a possible Credit Limit Increase after just 6 months.

The Build Card (thebuildcard.com) has 584 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.

Also known as: thebuildcard.com
Website: thebuildcard.com
Category: Investments & Wealth
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 86% of reviews.
Latest: Most recent review: August 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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The Build Card reviews

Showing 535 reviews with 5 stars · Clear filters

CHERIE A K.
Jun 27, 2020
Great customer service
Great customer service, kind and considerate people , and buildable credit with credit increases that make this a great company and card !
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VIKKI V.
Jun 26, 2020
Customer service representatives very…
Customer service representatives very nice and helpful
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WENDELL WILSON J.
Jun 26, 2020
CUSTOMER SVC
CUSTOMER SVC. IS GREAT. REPRESENTATIVES ARE HELPFUL, PATIENT, AND WILL DO THEIR BEST TO GIVE YOU THE CORRECT INFORMATION TO WHAT BUSINESS QUESTIONS YOU ASK PERTAINING TO YOUR ACCOUNT.
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C W.
Jun 26, 2020
Rebuild Credit
I enjoyed this card to help rebuild my credit. I thought this card was paid off. In my record a zero balance. Today was my first encounter where I missed a payment. I received a call about the missed payment, but since Covid-19 I understood that customer service worked from different places and the call ended before the representative could explain my billing of the missed payment. I called customer service and was connected to a different representative that helped immediately. The representative was friendly and explained my billing. The representative even gave me some helpful suggestions to help avoid fees and missing a payment in the future.
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ROXANNE T C.
Jun 25, 2020
Excellent service
Excellent service
Response from The Build CardJun 25, 2020
Thank you! It was our pleasure.
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BLAKE A F.
Jun 25, 2020
Very personable!
Very personable!
Response from The Build CardJun 25, 2020
Great! This is just what we want to hear. Thanks for sharing!
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PHYLLIS G M.
Jun 25, 2020
Very helpful and very friendly
Very helpful and very friendly
Response from The Build CardJun 25, 2020
Thank you for taking the time to leave us such a nice review!
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KIMBERLY D S.
Jun 24, 2020
Customer Service was very helpful
Customer Service was very helpful! My account was frozen due to returned mail (I didn’t update my address)...to two minutes on the phone to resolve and be able to use my card again.
Response from The Build CardJun 25, 2020
Thank you so much for sharing your experience! We are happy to hear you were taken care of and everything worked out for you.
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