TAMBRIA L W.
Your customer service is great as always
Your customer service is great as always

COVID-19 Important Update: We understand our customers may be experiencing concern and uncertainty around the COVID-19 virus. We are closely monitoring the situation and are committed to supporting our customers. We recommend that all customers use their online account access or mobile app to manage their account conveniently 24/7. A highly rated financial services company, Continental Finance Company is one of America's leading marketers and servicers of credit cards for consumers with less-than-perfect credit. The Build Card Mastercard® comes with a host of features designed to help customers build or re-establish credit, including $0 Fraud Liability, a Free Monthly Credit Score, and a possible Credit Limit Increase after just 6 months.
The Build Card (thebuildcard.com) has 584 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Investments & Wealth · NEW YORK, New York
Excellent

Investments & Wealth · Seal Beach, California
Excellent

Investments & Wealth · New York, New York
Excellent

Investments & Wealth · Conyers, Georgia
Excellent
Showing 535 reviews with 5 stars · Clear filters
TAMBRIA L W.
Your customer service is great as always
Crystal H.
Great customer service!
BONNIE M R.
The customer care agent was knowledgeable, polite and resolved my issue.
Response from The Build CardNov 26, 2024
We appreciate your kind words and are glad to hear that you had a positive experience with our customer care agent. We strive to provide excellent customer service and are pleased that our agent was able to resolve your issue.
JAIME R O.
Excellent customer service
Response from The Build CardNov 26, 2024
Thank you for your kind words. We're happy to hear you had a positive experience with our team.
HEATHER L D.
Rep was able to answer my question quickly and provided appropriate timeframes for follow up if it was needed.
Response from The Build CardNov 26, 2024
Thank you for your kind words. We are glad to hear that you had a positive experience with our representative. We strive to provide excellent customer service and appreciate your feedback.
Timothy R.
The representive that help me was very polite and helpful with getting my new card activated
Response from The Build CardNov 26, 2024
We appreciate your kind words. We're glad to hear you had a positive experience activating your new card.
TINA L M.
Great card! Always great customer service when ever I call about anything.
Response from The Build CardNov 26, 2024
We appreciate your kind words and are thrilled to hear about your positive experiences with our card and customer service.
JOSHUA A S.
Liliana ,the agent that helped me was beyond polite and appropriate with all the wordings. She really made me feel comfortable with any concerns of mine .she helped me figure out my issues with no hesitation.i wish every other agent I come across treats me as good as Liliana did.i can tell she’s such an amazing employee and person over all. God bless her.
Response from The Build CardNov 20, 2024
We're so glad to hear you had such a positive experience with Liliana. It's wonderful to know that she was able to make you feel comfortable and address your concerns with such care and professionalism. We appreciate your kind words and will share your feedback with her.