The Build CardCOVID-19 Important Update: We understand our customers may be experiencing concern and uncertainty around the COVID-19 virus. We are closely monitoring the situation and are committed to supporting our customers. We recommend that all customers use their online account access or mobile app to manage their account conveniently 24/7. A highly rated financial services company, Continental Finance Company is one of America's leading marketers and servicers of credit cards for consumers with less-than-perfect credit. The Build Card Mastercard® comes with a host of features designed to help customers build or re-establish credit, including $0 Fraud Liability, a Free Monthly Credit Score, and a possible Credit Limit Increase after just 6 months.
The Build Card (thebuildcard.com) has 584 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Investments & Wealth · NEW YORK, New York
Excellent
Investments & Wealth · Seal Beach, California
Excellent
Investments & Wealth · New York, New York
Excellent
Investments & Wealth · Conyers, Georgia
Excellent
Showing 535 reviews with 5 stars · Clear filters
WAYNE W WENZEL S.
Customer service was very helpful with highly recommend to others,I wish other customer service reps had her personality and were able to help you without any headaches great person great employee
Response from The Build CardAug 7, 2020
Thank you so much for sharing your experience! We are happy to hear you were taken care of and everything worked out for you!
LINDA F D.
She was very helpful answering all my questions
Response from The Build CardAug 6, 2020
Thank you for the kind words! It was our pleasure.
Dullalle
Cody was excellent in resolving the matter on my payment thanks Cody
Response from The Build CardAug 6, 2020
Thank you for the kind words! We will make sure to share your praise for Cody with his management team.
HOLLY M F.
Great customer service provided. Got all my questions answered in one call. Thank you!
Response from The Build CardAug 6, 2020
Awesome! This is just what we want to hear. Thank you!
JEFFERY C P.
I called to confirm that i paid off the build card. And I'm canceling it, don't need it anymore on account I had a cerulean credit card also and dont need 2 from the same company or business that gave me the credit. Customer service was friendly asked me where there any problems as why i was canceling the card. And they offer me a better deal on keeping it, but i turned it down. Overall everything went well.
Response from The Build CardAug 5, 2020
Thank you for sharing your experience! We value your feedback and appreciate your business.
Brenda
Excellent! Very helpful customer service.
Response from The Build CardAug 4, 2020
Thank you for the kind words! We really appreciate it.
CYNTHIA L M.
Representative was very helpful I told her my problem and she figured out a solution knowledgeable she knew exactly what to do to fix my situation and patience for all my questions thank you
Response from The Build CardAug 3, 2020
Thank you for the kind words! I'm glad we were able to get your issue resolved.
Liz L.
Customer service was able to provide me with information and able to offer temporary solution and relief during this difficult time.
Response from The Build CardAug 3, 2020
Thank you so much! We are happy to hear you were taken care of and everything worked out for you.