Strawberry
I really like my Build Card
I really like my Build Card! :)
Response from The Build CardAug 18, 2020
Thank you for sharing! We are happy to hear that you are getting value out of your Build Card.

COVID-19 Important Update: We understand our customers may be experiencing concern and uncertainty around the COVID-19 virus. We are closely monitoring the situation and are committed to supporting our customers. We recommend that all customers use their online account access or mobile app to manage their account conveniently 24/7. A highly rated financial services company, Continental Finance Company is one of America's leading marketers and servicers of credit cards for consumers with less-than-perfect credit. The Build Card Mastercard® comes with a host of features designed to help customers build or re-establish credit, including $0 Fraud Liability, a Free Monthly Credit Score, and a possible Credit Limit Increase after just 6 months.
The Build Card (thebuildcard.com) has 584 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Investments & Wealth · NEW YORK, New York
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Showing 535 reviews with 5 stars · Clear filters
Strawberry
I really like my Build Card! :)
Response from The Build CardAug 18, 2020
Thank you for sharing! We are happy to hear that you are getting value out of your Build Card.
JONATHAN S.
Good😄😄😄😄😄😄😄
Response from The Build CardAug 18, 2020
Thank you, Jonathan! We value your feedback.
BARBARA G.
I was having trouble getting my new card activated. I have had the build card for several years and apparently when you changed banks, my old card became inactive. I called about it when I tried to use it and dealt with a terrible rep that kept asking me the same questions. I honestly became very irritated and finally yelled at her to just send me a new card!! Luckily when I received that card and made the call to activate it, the delightful rep Brandy was beyond helpful and even asked if I wanted to up my credit limit!! It was a wonderful breath of fresh air dealing with her. Thank you so much
Response from The Build CardAug 18, 2020
Thank you for bringing this to our attention! We sincerely regret any frustrations you had experienced. Customer feedback is what helps us grow, so thank you for taking the time to share yours.
Michael K.
The representative I spoke with was excellent
Response from The Build CardAug 17, 2020
Thank you, Michael! We are always here if you need us.
MARGARET CARDONA S.
The young lady was very polite n even let me know im due for a credit line increase wished me well let me pay my bill through her since the automated wasnt working n didnt charge me to do it. Such a pleasant person to deal with n speak to.
Response from The Build CardAug 14, 2020
Thank you for the kind words, Margaret! We are happy to hear you were taken care of and everything worked out for you.
Oscar T.
Thank you. I really appreciate your customer service
Response from The Build CardAug 14, 2020
Thank you, Oscar! It was our pleasure.
BOBBIE J C.
At first I was very annoyed because I was not getting anywhere. I called a 2nd time and Akisha was wonderful. Instead of just being quick to transfer me, Akisha stayed on the line and walked me through the process . Thank you!
Response from The Build CardAug 12, 2020
Thank you for sharing this with us! We sincerely regret any frustrations you had experienced with our agent. We value your feedback and appreciate your business!
ALEXIS J O.
Very helpful and helped me with more then what I called for
Response from The Build CardAug 12, 2020
Thank you for sharing, Alexis! We are always here if you need us.