The Build Card Reviews | Read Customer Reviews of thebuildcard.com

The Build CardReviews of thebuildcard.com

4.8584 reviews
Investments & Wealth

The Build Card

About The Build Card

COVID-19 Important Update: We understand our customers may be experiencing concern and uncertainty around the COVID-19 virus. We are closely monitoring the situation and are committed to supporting our customers. We recommend that all customers use their online account access or mobile app to manage their account conveniently 24/7. A highly rated financial services company, Continental Finance Company is one of America's leading marketers and servicers of credit cards for consumers with less-than-perfect credit. The Build Card Mastercard® comes with a host of features designed to help customers build or re-establish credit, including $0 Fraud Liability, a Free Monthly Credit Score, and a possible Credit Limit Increase after just 6 months.

The Build Card (thebuildcard.com) has 584 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.

Also known as: thebuildcard.com
Website: thebuildcard.com
Category: Investments & Wealth
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 86% of reviews.
Latest: Most recent review: August 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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The Build Card reviews

Showing 535 reviews with 5 stars · Clear filters

PATRICIA J W.
Sep 1, 2020
Great experiencr
Great experiencr
Response from The Build CardSep 2, 2020
Thank you! We are always here if you need us.
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TRush
Sep 1, 2020
Very helpful
Very helpful
Response from The Build CardSep 1, 2020
Thank you! It was our pleasure.
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DANIEL F PUIG S.
Aug 31, 2020
Muy bueno
Muy bueno, atención clara y precisa
Response from The Build CardSep 1, 2020
¡Muchas gracias!
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JOHN S BRAGG I.
Aug 28, 2020
The first male agent I talked to was…
The first male agent I talked to was not helpful at all but the female agent I talked to was so very helpful she was kind professional and gracious and she help me resolve my issue
Response from The Build CardAug 31, 2020
Thank you for bringing this to our attention! We sincerely regret any frustrations you had experienced. Customer feedback is what helps us grow, so thank you for taking the time to share yours.
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MARY
Aug 28, 2020
My phone rep was EXCELLENT!!!
My phone rep was EXCELLENT!!!! He went above and beyond to assist with making my payment and even offered additional information. He was prompt to answer and made the call go very smooth! I wish all phone representatives could make calls that easy! Thank you!
Response from The Build CardAug 28, 2020
Thank you so much for your kind words! We will give a shout out to the employee who assisted you.
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Lori R.
Aug 28, 2020
My card was declined and I couldn’t…
My card was declined and I couldn’t figure out why. The customer service rep knew exactly how to cure the issue. Quick, efficient and pleasant!
Response from The Build CardAug 28, 2020
Thank you, Lori! I'm glad we were able to get your issue resolved.
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MABEL T.
Aug 28, 2020
This is a company that cares for their…
This is a company that cares for their customers
Response from The Build CardAug 28, 2020
Thank you so much! We are always here if you need us.
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ERICA N A.
Aug 28, 2020
Thank you for explaining the program to…
Thank you for explaining the program to me and giving great customer service.
Response from The Build CardAug 28, 2020
Thank you, Erica! It was our pleasure.
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