The Build CardCOVID-19 Important Update: We understand our customers may be experiencing concern and uncertainty around the COVID-19 virus. We are closely monitoring the situation and are committed to supporting our customers. We recommend that all customers use their online account access or mobile app to manage their account conveniently 24/7. A highly rated financial services company, Continental Finance Company is one of America's leading marketers and servicers of credit cards for consumers with less-than-perfect credit. The Build Card Mastercard® comes with a host of features designed to help customers build or re-establish credit, including $0 Fraud Liability, a Free Monthly Credit Score, and a possible Credit Limit Increase after just 6 months.
The Build Card (thebuildcard.com) has 584 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Investments & Wealth · NEW YORK, New York
Excellent
Investments & Wealth · Seal Beach, California
Excellent
Investments & Wealth · New York, New York
Excellent
Investments & Wealth · Conyers, Georgia
Excellent
Showing 535 reviews with 5 stars · Clear filters
JENNIFER S H.
The rep toom the time to advise me about interest rates on withdrawals and was very clear. Thanks for wonderful customer service!
Response from The Build CardSep 10, 2020
Thanks, Jennifer! It was our pleasure.
MARIA D B.
Hopefully my payment does process this time
Response from The Build CardSep 9, 2020
Thank you for brining this to our attention, Maria! Customer feedback is what helps us grow, so thank you for taking the time to share yours.
Natalia
I needed to figure out why I was being charged a late fee and the two was extremely helpful with answering my questions.
Response from The Build CardSep 9, 2020
Wonderful! This is just what we want to hear. Thanks!
RICHARD C J.
She took care of my needs in a timely manner.
Response from The Build CardSep 8, 2020
Wonderful! This is just what we want to hear. Thanks!
SANDRA T P.
The gentleman who helped me today answered and was polite on everything that I asked
Response from The Build CardSep 8, 2020
Thank you, Sandra! We will give a shout out to the employee who assisted you.
KIMBERLY J S.
Great customer service, solved my issue and gave me a credit line increase all within a few minutes!
Response from The Build CardSep 8, 2020
Thank you! I'm glad we were able to resolve your issue.
MICHAEL A V.
I called yesterday for the purpose of a credit limit increase and to see if they could lower my APR . The customer service representative that I spoke to was very professional extremely friendly and very apologetic for any issues she was having with the computer system . I do not remember her name but she was absolutely fantastic . My credit limit was increased which I am very grateful for . with my request for lowering my APR she did all she could but she said that I needed to either send a fax or a written letter for a request . Thank you very much , Michael
Response from The Build CardSep 8, 2020
Thank you so much for your kind words! We will give a shout out to the employee who assisted you.
KIRSY A A.
5 stars for good and prompt service
Response from The Build CardSep 3, 2020
Thank you! It was our pleasure.