The Build Card Reviews | Read Customer Reviews of thebuildcard.com

The Build CardReviews of thebuildcard.com

4.8584 reviews
Investments & Wealth

The Build Card

About The Build Card

COVID-19 Important Update: We understand our customers may be experiencing concern and uncertainty around the COVID-19 virus. We are closely monitoring the situation and are committed to supporting our customers. We recommend that all customers use their online account access or mobile app to manage their account conveniently 24/7. A highly rated financial services company, Continental Finance Company is one of America's leading marketers and servicers of credit cards for consumers with less-than-perfect credit. The Build Card Mastercard® comes with a host of features designed to help customers build or re-establish credit, including $0 Fraud Liability, a Free Monthly Credit Score, and a possible Credit Limit Increase after just 6 months.

The Build Card (thebuildcard.com) has 584 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.

Also known as: thebuildcard.com
Website: thebuildcard.com
Category: Investments & Wealth
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 86% of reviews.
Latest: Most recent review: August 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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The Build Card reviews

Showing 535 reviews with 5 stars · Clear filters

LATONYA F M.
Sep 17, 2020
Excited customers service
Excellent customer service. Problem effortlessly resolved
Response from The Build CardSep 17, 2020
Wonderful! This is just what we want to hear. Thanks!
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Sandra F.
Sep 16, 2020
Kim provided excellent customer…
Kim provided excellent customer service! Good phone presence, knowledgeable, and friendly. Definitely an asset!
Response from The Build CardSep 16, 2020
Thank you for sharing, Sandra! We are so glad you had a wonderful experience with Kim.
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JENEA B.
Sep 15, 2020
Kathy from the buffalo new York office…
Kathy from the buffalo new York office went above and beyond to help me. She was both friendly and just overall amazing. It was a breath of fresh air to talk with someone who was so friendly.
Response from The Build CardSep 15, 2020
Thank you so much! We will make sure to share your praise for Kathy with her management team.
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Samantha B.
Sep 15, 2020
credit increase
I got a call from build card services and they reviewed my account and gave me a credit increase. I was happy because I got this card to build my credit and pay on-time. thank you
Response from The Build CardSep 15, 2020
Thank you for your kind words, Samantha! We are always here if you need us.
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DELECYA N.
Sep 14, 2020
My interaction with the customer…
My interaction with the customer service representative was great, unfortunately I don't remember his name, but he was very helpful, knowledgeable, good attitude and answered all my questions. Thank you!!
Response from The Build CardSep 15, 2020
Thank you so much for sharing! We will give a shout out to the employee who assisted you.
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martha H.
Sep 11, 2020
The representative I spoke was very…
The representative I spoke was very optimistic an very helpful nice an very cheerful
Response from The Build CardSep 11, 2020
Wonderful! This is just what we want to hear. Thanks!
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DORIS J S.
Sep 11, 2020
I had called regarding a credit limit…
I had called regarding a credit limit increase. The Customer Service Rep I spoke with, I believe her name was Lynn, was very pleasant and helpful. She was kind, caring and very very polite.
Response from The Build CardSep 11, 2020
Thank you so much for sharing! We are happy to hear you were taken care of.
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VERNON T H.
Sep 10, 2020
Explain to me about my card
Explain to me about my card He did great
Response from The Build CardSep 10, 2020
Thank you for sharing, Vernon! We are happy to hear you were taken care of.
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