The Build Card Reviews | Read Customer Reviews of thebuildcard.com

The Build CardReviews of thebuildcard.com

4.8584 reviews
Investments & Wealth

The Build Card

About The Build Card

COVID-19 Important Update: We understand our customers may be experiencing concern and uncertainty around the COVID-19 virus. We are closely monitoring the situation and are committed to supporting our customers. We recommend that all customers use their online account access or mobile app to manage their account conveniently 24/7. A highly rated financial services company, Continental Finance Company is one of America's leading marketers and servicers of credit cards for consumers with less-than-perfect credit. The Build Card Mastercard® comes with a host of features designed to help customers build or re-establish credit, including $0 Fraud Liability, a Free Monthly Credit Score, and a possible Credit Limit Increase after just 6 months.

The Build Card (thebuildcard.com) has 584 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.

Also known as: thebuildcard.com
Website: thebuildcard.com
Category: Investments & Wealth
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 86% of reviews.
Latest: Most recent review: August 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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The Build Card reviews

Showing 535 reviews with 5 stars · Clear filters

JUDITH A B.
Sep 25, 2020
"Rose" Fabulous
Very pleasant and good natured.
Response from The Build CardSep 28, 2020
Thank you! We appreciate your kind words.
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YVONNE M F.
Sep 24, 2020
Service was excellent rating today's…
Service was excellent rating today's call I give it 5 stars
Response from The Build CardSep 24, 2020
Thank you! We are always here if you need us.
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GLORIA L O.
Sep 24, 2020
The interaction with the customer…
The interaction with the customer service was excellent but the time in hold was too long
Response from The Build CardSep 24, 2020
Thank you so much for sharing your experience, Gloria! We sincerely regret any frustrations you had experienced with our wait times. We are happy to hear you were taken care of and everything worked out for you.
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JILLIAN E K.
Sep 22, 2020
Representative went out of her way to…
Representative went out of her way to find the best solution for me to get my account back on track.
Response from The Build CardSep 22, 2020
Wonderful! This is just what we want to hear. Thanks, Jillian!
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DIANA S.
Sep 22, 2020
I give this woman 5 stars because she…
I give this woman 5 stars because she talks to me calmly and she doesn’t rush me.
Response from The Build CardSep 22, 2020
Thank you, Diana! We will give a shout out to the employee who assisted you.
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WILLIAM L HOUCK S.
Sep 20, 2020
I was so very grateful to talk the…
I was so very grateful to talk the wonderful lady at the other end. Relieved all my stress!!!!
Response from The Build CardSep 21, 2020
Wonderful! This is just what we want to hear. Thank you so much, William!
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ERIC D D.
Sep 18, 2020
Credit increase
My experience was great informative and good results thanks build credit
Response from The Build CardSep 18, 2020
Thank you so much, Eric! We are so glad that you had a wonderful experience.
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TIMOTHY M BRIODY S.
Sep 17, 2020
Tremendous assistance making a payment…
Tremendous assistance making a payment and setting up the payment on the Build App.
Response from The Build CardSep 17, 2020
Thank you so much, Timothy! We will give a shout out to the employee who assisted you.
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