The Build CardCOVID-19 Important Update: We understand our customers may be experiencing concern and uncertainty around the COVID-19 virus. We are closely monitoring the situation and are committed to supporting our customers. We recommend that all customers use their online account access or mobile app to manage their account conveniently 24/7. A highly rated financial services company, Continental Finance Company is one of America's leading marketers and servicers of credit cards for consumers with less-than-perfect credit. The Build Card Mastercard® comes with a host of features designed to help customers build or re-establish credit, including $0 Fraud Liability, a Free Monthly Credit Score, and a possible Credit Limit Increase after just 6 months.
The Build Card (thebuildcard.com) has 584 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Investments & Wealth · NEW YORK, New York
Excellent
Investments & Wealth · Seal Beach, California
Excellent
Investments & Wealth · New York, New York
Excellent
Investments & Wealth · Conyers, Georgia
Excellent
Showing 22 reviews with 4 stars · Clear filters
Melanie
The 1st guy I spoke with was very friendly and helpful... you can tell he loves his job... the 2nd person I spoke with not so much... I gave 4 stars because of him.. if not for the 2nd person I would've given him 5 stars
Patrice H.
The rep and manager that helped me were exceptional and understanding despite the first rep I talked to being dismissed by her supervisor and left clueless. Supervisors support your team. Why are you in supervisory role if you don’t have the time to supervise and help? That makes no sense.
ROBERT E D.
Morgan was very helpful. She took the time to help me and was very nice while doing so. It was a pleasure to have her help
Response from The Build CardJun 2, 2020
Thanks for sharing this with us! We will make sure to share your praise for Morgan with her management team. Thanks for choosing Build Card. We appreciate you!
RAUL PEREZ J.
Well, I think and my opinion that they should lower it a little is interesting at the moment as we are now with Covid 19, which many people find it difficult to pay.
Response from The Build CardApr 29, 2020
Thank you for sharing! Customer feedback is what helps us improve, so thank you for taking the time to share yours.
PERRY L WHITE J.
Fast and helpful straight to the point and very nice in answering all my questions
Response from The Build CardApr 22, 2020
Thanks for sharing! We value your feedback and appreciate your business.
Andre B.
Its was a good customer service experience..
Response from The Build CardApr 12, 2020
Thank you for sharing your experience! We value your feedback and appreciate your business.