The Build Card Reviews | Read Customer Reviews of thebuildcard.com

The Build CardReviews of thebuildcard.com

4.8584 reviews
Investments & Wealth

The Build Card

About The Build Card

COVID-19 Important Update: We understand our customers may be experiencing concern and uncertainty around the COVID-19 virus. We are closely monitoring the situation and are committed to supporting our customers. We recommend that all customers use their online account access or mobile app to manage their account conveniently 24/7. A highly rated financial services company, Continental Finance Company is one of America's leading marketers and servicers of credit cards for consumers with less-than-perfect credit. The Build Card Mastercard® comes with a host of features designed to help customers build or re-establish credit, including $0 Fraud Liability, a Free Monthly Credit Score, and a possible Credit Limit Increase after just 6 months.

The Build Card (thebuildcard.com) has 584 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.

Also known as: thebuildcard.com
Website: thebuildcard.com
Category: Investments & Wealth
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 86% of reviews.
Latest: Most recent review: August 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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The Build Card reviews

Showing 535 reviews with 5 stars · Clear filters

SHERRIE A H.
Jul 16, 2021
Excellent
The lady was very nice Knowledgeable and outgoing Cery pleasant to talk with
Response from The Build CardJul 20, 2021
Thanks, Sherrie! We are always here if you need us.
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EDWARD L C.
Jul 16, 2021
Review
The customer service I received on my last call with the representative was extremely nice and helpful. She had very nice communication and was very polite
Response from The Build CardJul 20, 2021
Thank you, Edward! We will make sure to share your kind words with the employee who assisted you.
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FELIPE A C.
Jul 16, 2021
Great Customer Service !
Great Customer Service !
Response from The Build CardJul 16, 2021
Thank you! It was our pleasure.
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LEVELL C.
Jul 16, 2021
Dispute
Spoke with John who was very professional and knowledgeable. Advise me to take a photo and send to Build to dispute a charge, in the mean time a credit will be posted to my account (69.99). Thanks Levell
Response from The Build CardJul 16, 2021
Thank you, Levell! We are so glad that you had a great experience with John.
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SHARRIN E H.
Jul 15, 2021
excellent and very friendly and helpful
excellent and very friendly and helpful
Response from The Build CardJul 15, 2021
Thanks, Sharrin! We are always here if you need us.
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LAKISHA N L.
Jul 14, 2021
Rose was very pleasant and…
Rose was very pleasant and understanding of my situation. Even though she was in collections she wasn't rude. She assisted me with getting my account caught up. I really really appreciate it.
Response from The Build CardJul 15, 2021
Thank you, Lakisha! We will make sure to share your kind words with Rose.
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CONNIE W.
Jun 30, 2021
Customer service right on point
Customer service right on point. You shouldn't charge monthly fee on card paid in full.
Response from The Build CardJun 30, 2021
Thank you for sharing, Connie! Customer feedback is what helps us grow, so thank you for taking the time to share yours.
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ALBERTO A.
Jun 29, 2021
The lady on tge phone provided great…
The lady on tge phone provided great service
Response from The Build CardJun 29, 2021
Great! This is just what we want to hear. Thanks!
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