The Build Card Reviews | Read Customer Reviews of thebuildcard.com

The Build CardReviews of thebuildcard.com

4.8584 reviews
Investments & Wealth

The Build Card

About The Build Card

COVID-19 Important Update: We understand our customers may be experiencing concern and uncertainty around the COVID-19 virus. We are closely monitoring the situation and are committed to supporting our customers. We recommend that all customers use their online account access or mobile app to manage their account conveniently 24/7. A highly rated financial services company, Continental Finance Company is one of America's leading marketers and servicers of credit cards for consumers with less-than-perfect credit. The Build Card Mastercard® comes with a host of features designed to help customers build or re-establish credit, including $0 Fraud Liability, a Free Monthly Credit Score, and a possible Credit Limit Increase after just 6 months.

The Build Card (thebuildcard.com) has 584 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.

Also known as: thebuildcard.com
Website: thebuildcard.com
Category: Investments & Wealth
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 86% of reviews.
Latest: Most recent review: August 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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The Build Card reviews

Showing 535 reviews with 5 stars · Clear filters

Charmion S.
Sep 22, 2021
Great service
Great service
Response from The Build CardSep 22, 2021
Thank you! It was our pleasure.
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JUSTIN R U.
Aug 14, 2021
The agent was friendly and my issue was…
The agent was friendly and my issue was resolved right away
Response from The Build CardAug 16, 2021
Wonderful! This is just what we want to hear. Thanks, Justin!
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MYA R B.
Aug 11, 2021
The agent was very helpful and resourceful
The agent was very helpful and resourceful in solving my issue.
Response from The Build CardAug 11, 2021
Wonderful! This is just what we want to hear. Thank you very much, Mya!
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ROOSEVELT FOLIE J.
Aug 6, 2021
The customer associate representative…
The customer associate representative was professional, clear in explanation, and courteous. I greatly appreciate her service.
Response from The Build CardAug 6, 2021
Thank you, Roosevelt! We will give a shout out to the employee who assisted you.
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CHERYL A H.
Aug 5, 2021
Very personable and helpful
Very personable and helpful, eased my stress immediately.
Response from The Build CardAug 5, 2021
Thank you, Cheryl! We are always here if you need us.
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customer
Jul 29, 2021
The custome service representative that…
The custome service representative that helped me, went above and beyond to make sure I got all my issues resolved.
Response from The Build CardAug 2, 2021
Wonderful! This is just what we want to hear. Thank you!
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Troy S.
Jul 22, 2021
Very good customer service from Karen
Very good customer service from Karen
Response from The Build CardJul 23, 2021
Thank you, Troy! We will make sure to share your kind words with Karen.
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EDWINA
Jul 21, 2021
Alana customer service relations…
Alana customer service relations manager was the only one person who reverse late fees due to your rep who gave misinformation and lost my payment.no one else has called me back when they said they were. She provided excellent service with great patience.
Response from The Build CardJul 23, 2021
Thank you for sharing your experience with us, Edwina! We sincerely regret any frustrations you had experienced. Customer feedback is what helps us grow, so thank you for taking the time to share yours.
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