The Build Card Reviews | Read Customer Reviews of thebuildcard.com

The Build CardReviews of thebuildcard.com

4.8584 reviews
Investments & Wealth

The Build Card

About The Build Card

COVID-19 Important Update: We understand our customers may be experiencing concern and uncertainty around the COVID-19 virus. We are closely monitoring the situation and are committed to supporting our customers. We recommend that all customers use their online account access or mobile app to manage their account conveniently 24/7. A highly rated financial services company, Continental Finance Company is one of America's leading marketers and servicers of credit cards for consumers with less-than-perfect credit. The Build Card Mastercard® comes with a host of features designed to help customers build or re-establish credit, including $0 Fraud Liability, a Free Monthly Credit Score, and a possible Credit Limit Increase after just 6 months.

The Build Card (thebuildcard.com) has 584 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.

Also known as: thebuildcard.com
Website: thebuildcard.com
Category: Investments & Wealth
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 86% of reviews.
Latest: Most recent review: August 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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The Build Card reviews

Showing 535 reviews with 5 stars · Clear filters

SHAWN S D.
Dec 9, 2021
Great service with customer service on…
Great service with customer service on the phone
Response from The Build CardDec 9, 2021
Thanks, Shawn! We are always here if you need us.
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Gail B.
Nov 18, 2021
I was trying to pay my bill yesterday…
I was trying to pay my bill yesterday evening and night. The automated and website would not allow me to make my on time payment. I was so disturbed. I call back today and got a very nice customer service representative who put me at ease. By expediting my payment with no cost and making sure I wouldn’t be charged a late fee. I really appreciated him for being so professional and courteous.
Response from The Build CardNov 18, 2021
Thank you for bringing this to our attention, Gail! Customer feedback is what helps us grow, so thank you for taking the time to share yours.
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Cynthia
Nov 17, 2021
The guy I talked to was very helpful…
The guy I talked to was very helpful and very nice . He took care of my needs right away .
Response from The Build CardNov 18, 2021
Thanks, Cynthia! We are so glad that you had a great experience.
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JOSE N C.
Nov 17, 2021
customer rep are very helful and am so…
customer rep are very helful and am so satisfy and she did excelent job.
Response from The Build CardNov 17, 2021
Thank you for sharing, Jose! We are always here if you need us.
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PAULETTE J S.
Nov 17, 2021
The employee was very nice and…
The employee was very nice and respectful
Response from The Build CardNov 17, 2021
Great! This is just what we want to hear. Thank you!
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Sherita
Nov 16, 2021
Great service!!
Great service!!
Response from The Build CardNov 17, 2021
Thanks! It was our pleasure.
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ANITA Y.
Nov 15, 2021
The representative was very helpful and…
The representative was very helpful and courteous.
Response from The Build CardNov 16, 2021
Thank you for sharing! We will give a shout out to the employee who assisted you.
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JANE E P.
Nov 12, 2021
Crystal was very professional and she…
Crystal was very professional and she resolved my issue.
Response from The Build CardNov 12, 2021
Thank you, Jane! We will make sure to share your kind words with Crystal.
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