The Bloom MethodReviews of thebloommethod.com

I signed up for a free trial. Their platform doesn't work as advertised. I reached out to get clarity on why the platform didn't work as advertised. They acknowledged that it didn't work as advertised, extended my free trial. I was charged for a year, without realizing the charge would go through. I reached out as soon as I realized and they have refused to provide a refund. They are scamming pregnant mamas and want to trick people into paying instead of providing a resource that people actually want to pay for :(

Total liars will not refund money

Although I enjoyed the plan when pregnant I cannot recommend this company for their terrible customer service. I understand their policy is no refunds but find this completely opposite to what they claim to be 'a company who empowers and supports women'. I must of missed the renewal email and of a fee of 240 dollars that is a huge amount of money which currently I cannot afford to lose while on maternity leave. I explained my situation to the team within 1 hour about how I would be struggling to buy food this month for my family due to this and was offered no sympathy or even partial refund, which I understand (and have experienced) most companies large and small will do so even if it is not in their policy. I feel that this company is just money hungry and has no care for its customers. Knowingly refusing refunds for a struggling new family is morally wrong and from reviews I have now read realise they repeatedly do this with no morals. I highly suggest this company reconsiders its refund policy as I would of been a returning customer at some point when more financially stable. Unfortunately the attitude to their customers is just to morally wrong.

Poor customer service. I was hours from cancelling the trial membership and had just missed it. They persisted that there was nothing they could do for me in refunding the charge. It's not that they can't, they won't. There are several companies I do business with just because of their prioritization of customer service. This one is definitely not that, I think today more than ever, some flexibility is a requirement to run a successful company, and being able to look at a situation case by case. I would not recommend.

I mostly loved the Bloom method for my prenatal and postpartum core and pelvic floor strength, though I was told more Barre classes would be uploaded, as those were my favorites and there are only ten and no more were ever added. The classes really did help, however, and I hate to have to write such a bad review after the fact. Unfortunately, I was automatically subscribed to an additional year of the program, $240, which at this time, 9 months postpartum, I do not need. The reminder email went into my promotions folder, which I do not check. Bloom refused to refund me. I will be reporting them to the Better Business Bureau, because as we all know as post partum working moms, life gets hectic, and two reminders in an inactive Gmail folder is not sufficient. The fact that there is no wiggle room missed cancellation deadlines like this is WILD. This policy needs to change.

DO NOT SUBSCRIBE!! Illegal subscription practices. The worst, most unsupportive customer service ever. I cancelled my subscription on the website, was unable to access content (therefore reasonably believing it had been cancelled) and continued to be charged for months. Then, I was told by customer service that it was the customer's responsibility to ensure subsequent receipt confirmation of cancellation email, and was denied a refund. Hello, it's 2022. Websites can track and verify user activity, and the general standard of customer service is way better than what Bloom has to offer. This is NOT a supportive platform for mamas. Reason for my cancellation? I injured my shoulder/back in my second trimester in one of the weight classes. Physically and financially a net-negative experience.

I received a yearlong membership as a gift from my husband, and they autocharged him for another year without any sort of reminder or notice. When I learned of the charge, I promptly canceled the membership and requested a refund. Customer service was extremely slow and unhelpful. The agent refused a refund of any amount and essentially said they could technically get away with not giving any notice because I had unsubscribed from their email list. It's true, I unsubscribed from their barrage of marketing emails, but I would have still expected to receive important account updates like an upcoming charge for hundreds of dollars.  The workout themselves are only OK. I found plenty of better resources for free on YouTube during my pregnancy. The instructor pauses constantly to talk, which is frustrating if you want to do the workouts more than once and don't need to relisten to the lectures. Overall not worth the price in my opinion.

Don't subscribe. As others have written, there's an issue with Bloom's email system, which does not notify of auto-renewal & will charge you without notice. I was unable to log into my account for months due to a technical issue & have now been charged for a second year of a service I don't use without my consent. For a platform with a bad user experience that's difficult to navigate, it's simply not worth it. Even when you're not being charged hundreds of dollars without consent