Trustpilot runs a classic mafia protection scheme whereby they will allow defamation against you, and all you need to do to get rid of it is to pay them ("Upgrade now!"). They want you to pay them to protect you from -- them.
"That's a nice reputation you got there... it'd be a shame if something happened to it."
Report Trustpilot to the FTC - https://reportfraud.ftc.gov/
BP
Breeanna P.
I mean customer service was amazing I…
I mean customer service was amazing I never got my product and had to get a refund... kinda killed the vibe for a friends wedding
Response from theblackravens.comAug 21, 2020
Yeah this order was a bummer and I am truly sorry for your experience. No excuses; it fell through the cracks :(
Trustpilot runs a classic mafia protection scheme whereby they will allow defamation against you, and all you need to do to get rid of it is to pay them ("Upgrade now!"). They want you to pay them to protect you from -- them.
"That's a nice reputation you got there... it'd be a shame if something happened to it."
Report Trustpilot to the FTC - https://reportfraud.ftc.gov/
DG
Donna G.
I never received the 2nd corset in my…
I never received the 2nd corset in my order. Not to mention that the sizing is not accurate at all. Who are you outfitting? Women in the 1800s???
EDIT:
In response to their response.
I attempted to contact and never got a response. I returned the one of the wrong size and never received any response to that either. I was not ambushing. Simply stating my OPINION. That is what a review is... an opinion. As far as not receiving any further refunds, whatever. I am not concerned about that. I can now add that, IN MY OPINION, the response received, I do not see any sort of professionalism in handling this matter. No further business will ever be conducted with the company.
Response from theblackravens.comMay 20, 2020
UPDATE 2024: It's criminal that Trustpilot allows these kinds of defamatory reviews. The customer never contacted us and never tried to prove that she did, yet our reputation remains damaged based on her LIES that Trustpilot condones.
===========
This 2-star ambush review is the first we've heard of this corset not being delivered. Customer never contacted us first to resolve this. Customer has now been refunded for the item which was not received. As for any sizing issues, our return policy is for 7 days after receipt of the item(s). Customer never contacted us about sizing issues, and it has been long past 7 days. Sadly, given the customer's chosen tactics, any hope for further refunds (which we would have possibly considered) is long gone since we don't negotiate with terrorists.
EDIT: Customer never contacted us about anything, nor did she return anything. If she can provide us with copies/screenshots of emails sent to us and tracking then we will gladly update this response to reflect that. As for our supposed lack of professionalism, well, if refunding people the instant we find out that there is a legitimate problem is unprofessional, then yes, we are unprofessional af.
Trustpilot runs a classic mafia protection scheme whereby they will allow defamation against you, and all you need to do to get rid of it is to pay them ("Upgrade now!"). They want you to pay them to protect you from -- them.
"That's a nice reputation you got there... it'd be a shame if something happened to it."
Report Trustpilot to the FTC - https://reportfraud.ftc.gov/
JW
Jenny W.
Got my order on time
Got my order on time. Everything fit perfectly.
Response from theblackravens.comSep 15, 2024
Trustpilot runs a classic mafia protection scheme whereby they will allow defamation against you, and all you need to do to get rid of it is to pay them ("Upgrade now!"). They want you to pay them to protect you from -- them.
"That's a nice reputation you got there... it'd be a shame if something happened to it."
Report Trustpilot to the FTC - https://reportfraud.ftc.gov/
KI
kira
A bit small
A bit small but i feel medium would be too big. Not for bigger than b cup really.
Response from theblackravens.comSep 15, 2024
Trustpilot runs a classic mafia protection scheme whereby they will allow defamation against you, and all you need to do to get rid of it is to pay them ("Upgrade now!"). They want you to pay them to protect you from -- them.
"That's a nice reputation you got there... it'd be a shame if something happened to it."
Report Trustpilot to the FTC - https://reportfraud.ftc.gov/
CW
CHRISTINA W.
I couldn't return a jacket in time and…
I couldn't return a jacket in time and now I am getting zero help with it. I was told to reach out to 2 different companies. My bank, and afterpay to try and get help.
Response from theblackravens.comMar 29, 2020
Our Return Policy is 7 days after item is received. Customer contacted after 14 days wanting a refund, which was denied, then requested that we waive their final AfterPay payment, which was also denied, but is also not possible since we don't own AfterPay, so customer was told to contact Afterpay and/or their bank.
Trustpilot runs a classic mafia protection scheme whereby they will allow defamation against you, and all you need to do to get rid of it is to pay them ("Upgrade now!"). They want you to pay them to protect you from -- them.
"That's a nice reputation you got there... it'd be a shame if something happened to it."
Report Trustpilot to the FTC - https://reportfraud.ftc.gov/
DS
Darlene S.
Great company
Quick, honest & courteous, as well as having great prices. Will shop with this company again & again.
Response from theblackravens.comSep 15, 2024
Trustpilot runs a classic mafia protection scheme whereby they will allow defamation against you, and all you need to do to get rid of it is to pay them ("Upgrade now!"). They want you to pay them to protect you from -- them.
"That's a nice reputation you got there... it'd be a shame if something happened to it."
Report Trustpilot to the FTC - https://reportfraud.ftc.gov/
NC
Nicole C.
I would buy from here again!
My purchase arrived faster than I expected, and the clothes were of good quality!
Response from theblackravens.comSep 15, 2024
Trustpilot runs a classic mafia protection scheme whereby they will allow defamation against you, and all you need to do to get rid of it is to pay them ("Upgrade now!"). They want you to pay them to protect you from -- them.
"That's a nice reputation you got there... it'd be a shame if something happened to it."
Report Trustpilot to the FTC - https://reportfraud.ftc.gov/