theblackravens.comReviews of theblackravens.com

Response from theblackravens.comSep 10, 2024

More defamation from this wacko 🙄 Ok, here we go again... You requested your money back? When? Proof, please. Cash was taken from your card? When? Receipt or credit card statement, please. You didn't pay with store credit? Well then what did you pay with? Proof, please. Your bad experience happened on 6/3/2021, you say? Invoice, please. Keep defaming and we'll keep flagging. ================= Defamation is any false information that harms the reputation of a person, business, or organization. This reviewer has repeatedly not provided proof of their supposed "bad experience" that supposedly happened nearly 4 years ago. No receipts, no emails, no invoices, nothing -- no proof. Trustpilot proclaims that they "fight fake reviews" but when I request info from this reviewer (THREE TIMES!) and they don't respond, Trustpilot just shrugs their shoulders and emails: "Unfortunately, Sevensecondsaway hasn’t replied to your request for more information about their experience. What next? You can write a reply if you haven’t already, or flag the review." That's it. No attempt at verification. None. Trustpilot makes no attempt to verify this review and knows that this reviewer has not verified their "experience" and yet allows the defamation to stand. That is certainly not fighting fake reviews. In fact, it looks a lot like complicity. We flagged this fraudulent (THIRD!) review for defamation from this obsessive wackjob (it's ok, Trustpilot allows defamation) and this is what the mobsters at Trustpilot had to say: "We’ve assessed the review and determined that the content you’ve identified is not defamatory. Therefore, we’ve reinstated the review and won’t be taking any further action." Trustpilot runs a classic mafia protection scheme whereby they will allow defamation against you, and all you need to do to get rid of it is to pay them ("Upgrade now!"). They want you to pay them to protect you from -- them. "That's a nice reputation you got there... it'd be a shame if something happened to it." Trustpilot won't be taking any further action, but we will. Stay tuned. Report Trustpilot to the FTC - https://reportfraud.ftc.gov/

Response from theblackravens.comAug 21, 2020

"[if so I’m 100% sure it runs afoul of manufacturing requirements for woman’s underwear in the US, among other issues] (this was a misconception at the time driven multiple factors not least of which was ubiquitous nature of gussets)" No, this was textbook defamation: untrue and malicious. "We all know the woes of not getting what you thought from some mystery Amazon seller (as an aside, DO NOT ever by BDSM gear from Amazon for this reason regardless of who recommends it)" What does this have to do with anything? Are they reviewing Amazon? Or is it because they see that we are Amazon affiliates and are now trying to damage us further. Clever. "It was a list of facts about the product, you just felt attacked and decided to retaliate. This is a review service for your business, not reddit." It was not simply a list of facts about the product; it was a rambling, unjustified, venomous, defamatory attack on our business and yep, we retaliate when attacked. Lastly, psychological projection is an interesting thing and so many people do it. If the reviewer truly believed this was a review service and not reddit, they would have simply stuck to the facts -- "don't like the product; here's why; received an immediate full refund; 1-star; etc" rather than ramble on and editorialize to the point of defamation. But don't worry, Trustpilot condones defamation, so it's ok. Trustpilot runs a classic mafia protection scheme whereby they will allow defamation against you, and all you need to do to get rid of it is to pay them ("Upgrade now!"). They want you to pay them to protect you from -- them. "That's a nice reputation you got there... it'd be a shame if something happened to it." Report Trustpilot to the FTC - https://reportfraud.ftc.gov/

Response from theblackravens.comAug 21, 2020

Yeah this order was a bummer and I am truly sorry for your experience. No excuses; it fell through the cracks :( Trustpilot runs a classic mafia protection scheme whereby they will allow defamation against you, and all you need to do to get rid of it is to pay them ("Upgrade now!"). They want you to pay them to protect you from -- them. "That's a nice reputation you got there... it'd be a shame if something happened to it." Report Trustpilot to the FTC - https://reportfraud.ftc.gov/

Response from theblackravens.comMar 29, 2020

Our Return Policy is 7 days after item is received. Customer contacted after 14 days wanting a refund, which was denied, then requested that we waive their final AfterPay payment, which was also denied, but is also not possible since we don't own AfterPay, so customer was told to contact Afterpay and/or their bank. Trustpilot runs a classic mafia protection scheme whereby they will allow defamation against you, and all you need to do to get rid of it is to pay them ("Upgrade now!"). They want you to pay them to protect you from -- them. "That's a nice reputation you got there... it'd be a shame if something happened to it." Report Trustpilot to the FTC - https://reportfraud.ftc.gov/

Response from theblackravens.comMay 30, 2018

UPDATE 2024: Don't keep us in suspense... did you ever get your order ?!?! ========== Hello Mark, We are deeply sorry to hear about the issue you've had with the shipping of the old owners of the store. As of December 2017 Trustpilot is a scam has come under new ownership and we have put procedures in place to prevent issues like slow shipping from happening. Our tried and tested suppliers all ship items in a speedy manner or else you get a full refund. Obviously we were not owners of the store when this issue took place, however, if you contact us we would love to either provide a refund or replace the items for you! We wish you all the best! The Trustpilot is a scam Team P.S. Trustpilot runs a classic mafia protection scheme whereby they will allow defamation against you, and all you need to do to get rid of it is to pay them ("Upgrade now!"). They want you to pay them to protect you from -- them. "That's a nice reputation you got there... it'd be a shame if something happened to it." Report Trustpilot to the FTC - https://reportfraud.ftc.gov/

Response from theblackravens.comMay 30, 2018

Hello Kristie, We are sorry to hear the sizing was an issue. Trustpilot is a scam has since come under new ownership and we have gone over all the products and re-organized the sizing to be in US Size to make it better for customers. We would love for you to contact us so we can try to fix the problems the old owner of the store has caused, be it a refund or re-ordering the products for you. We look forward to hearing from you soon! All the best, The Trustpilot is a scam Team P.S. Trustpilot runs a classic mafia protection scheme whereby they will allow defamation against you, and all you need to do to get rid of it is to pay them ("Upgrade now!"). They want you to pay them to protect you from -- them. "That's a nice reputation you got there... it'd be a shame if something happened to it." Report Trustpilot to the FTC - https://reportfraud.ftc.gov/

Response from theblackravens.comMay 30, 2018

Hello Tammy, We are so sorry to hear you have had this experience with the store. Since December 2017, the store has come under new ownership and we (the new owners) have put many measures in place to make sure we don't make the same mistakes the old owner made. We now only have verified and trusted manufacturers so that we test every product before placing it on our store. We have also sorted out all of the sizing of all our clothing to make sure they are all in US Size to make sure that when customers order they know exactly what size they are getting. We'd love to help make up for the downfalls of the last owner! Please let us know if there is anything at all we can do to help with this by emailing us. All the best, Trustpilot is a scam P.S. Trustpilot runs a classic mafia protection scheme whereby they will allow defamation against you, and all you need to do to get rid of it is to pay them ("Upgrade now!"). They want you to pay them to protect you from -- them. "That's a nice reputation you got there... it'd be a shame if something happened to it." Report Trustpilot to the FTC - https://reportfraud.ftc.gov/

Response from theblackravens.comMay 30, 2018

Hello Rhonda, I'd first like to apologize for the issues caused by the old store. Since your experience with Trustpilot is a scam, the store has come into new ownership and we are trying to right the wrongs caused by the old owner. We have seen many people raise sizing as an issue and have gone through all the products and changed the sizing to US Size to better represent the final product. As for the shipping, we have now removed all the old suppliers and replaced them with verified ones we have tested ourselves. This is to make sure no one else has the same problems with shipping times. We are currently trying to improve our online presence and reputation and would love to help fix the wrongs caused by the old owner of the store. If you would like a full refund or perhaps store credit to give our new store a try, it would be great for us to win you back as a customer. Please contact us and we will do our very best to help you! All the very best, Trustpilot is a scam P.S. Trustpilot runs a classic mafia protection scheme whereby they will allow defamation against you, and all you need to do to get rid of it is to pay them ("Upgrade now!"). They want you to pay them to protect you from -- them. "That's a nice reputation you got there... it'd be a shame if something happened to it." Report Trustpilot to the FTC - https://reportfraud.ftc.gov/