The Athletic HQReviews of theathletic.com

Same deal, was auto-renewed with notice in Jan 2023, and tried to cancel immediately, and was denied. I see there is a class action regarding there auto-renewal system in the States.

Your support did not resolve my problem. I paid for a subscription in Dec and now cannot access articles. Is there a way to talk to somebody live and not some bot.

Such a shame, good content but just AI support that cant help locate my account. Paying for a subscription that is somehow not linked to any of my logins! Tried multiple times to get in contact, but this stupid AI robot CANT HELP

Have to agree with preceding critical comments. I paid for a trial subscription that i never used & one year later was charged 8x the original price for a renewal with no prior notice. When i discovered this payment, i immediately contacted their site & was informed that i was obligated under their small print. UPDATE: I was able to contact consumer service & was successful in obtaining a refund! Never give up—keep struggling!

Avoid at all costs. Auto renewed my account without any notification at a cost of £60. Customer service is non existent. Apparently they don't offer refunds...total nonsense. Rot in hell you corporate bandits.

Just a con. I cancelled my subscription, my account even says I have no subscription but I have still been charged £60 for a year more. I was paying monthly before and they randomly switch me to an annual subscription at an extortionate price and offer no refund of any sort. The only chance you have is to raise a dispute with your bank or alternatively make a complaint. Just avoid it the content is pretty boring anyway and not better than all the free sites out there.

Add me to the long list of people scammed by this company, no auto renewal notification, the number on the invoice is a non working number. Getting charged 71.99 with no notice is such a ripoff, DO NOT subscribe to this company. No refunds is a great way to run a business into the ground, can’t believe the New York Times owns this company

Been trying to cancel my subscription because I am still being charged even though it says my subscription is inactive. Customer service is near impossible to find and have a productive conversation with. Kept trying to tell me how to log in. That’s not the problem. The problem is being told I’m not a subscriber anymore and that I won’t be charged, and then being charged. If I could give negative stars I would.