Go beyond the box score with quality, in-depth local and national sports coverage from an all-star team of writers. The Athletic is a subscription-based media publisher of smarter sports coverage for die-hard fans. With coverage in most major professio...
The Athletic HQ (theathletic.com) has 262 customer reviews on Five Star Index, with an average rating of 1.2 out of 5.
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Media & Information · San Francisco, California
Excellent
Media & Information · Temecula, California
Excellent
Media & Information · Rancho Santa Margarita, California
Excellent
Media & Information · El Dorado Hills, California
Excellent
Showing 241 reviews with 1 star · Clear filters
Ben H.
Simply put, i have been charged for a subscription i cancelled. I have sent multiple emails and never received a reply. I never thought i would say this about a subscription service, but i am now pursuing legal options. So appalled by the *non existent* customer service.
Stuart
My subscription was coming to an end and The Athletic emailed me to ask me update card details as the old one had expired and I chose not to so my subscription would not autorenew. However they managed to get my card details and have taken the money from me. Having emailed them they will not issue a refund and will not explain to me how they got my new card details. They are now not returning my emails and has left me frustrated and incredibly disappointed with them.
Andre O.
Don't sign up to the "free" trial. It is a scam they will charge your card that you sign up with. I signed up to the free trial and saw that they were going to take money out of my account and cancelled on the same day....they still charged me. This is a very basic website with very basic coverage they are stealing a living. Do not fall for it and if you do report them don't let them keep getting away with it. Its obvious they know they are average so have to use these underhanded tactics. Oh and the best part since I cancelled my subscription but was charged anyway I cannot view their content even though I payed to. Scam!
Dave
Underhand. Avoid.
Mike L.
Reporting is good, company customer service appalling. Rely on the company to warn you of impending renewal at your peril. NO REFUNDS is their mantra, despite cancelling. Poor poor attitude. Given the choice I would probably have renewed anyway. Never again
Mac I.
Charged for one year. Cannot read. They claim cannot find payment even though gave specific info. Buyer beware. This appears to be a fraudulent operation from an administrative standpoint.
Don B.
BEWARE!!! Crooked company. No phone number. No response. My issue heading to BBB.
Untrue
Renew annual subscriptions at full price will no prior notice. Complete scam artists, will be reporting them to Better Business Bureau.