Go beyond the box score with quality, in-depth local and national sports coverage from an all-star team of writers. The Athletic is a subscription-based media publisher of smarter sports coverage for die-hard fans. With coverage in most major professio...
The Athletic HQ (theathletic.com) has 262 customer reviews on Five Star Index, with an average rating of 1.2 out of 5.
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Media & Information · San Francisco, California
Excellent
Media & Information · Temecula, California
Excellent
Media & Information · Rancho Santa Margarita, California
Excellent
Media & Information · El Dorado Hills, California
Excellent
Showing 241 reviews with 1 star · Clear filters
Rachel J.
I cancelled my subscription in May but they have continued to charge my back account in June and July and will not respond to any emails asking why. I've had to get my bank to put a block on them taking any more - terrible service
EGH
Absolute con artists. Take your money without permission with no refunds even though I have no intention of ever accessing their 'content'. Avoid at all costs
Jack T.
I stupidly signed up for the trial to read an article. Now they keep spamming me with emails. I have unsubscribed several times, but that does not stop them. Not worth the money, unless you want to pay to be inundated with spam emails for below average journalism.
Rik
Signed up for a subscription which they took my money out and login says I’m not subscribed. My bank receipt says differently. Was able to sign up evidently for $30 but cannot access any articles. Lovely business here. Contact customer service (no phone number btw), we cannot find your account. Fascinating, but you gladly stole the $30 and won’t refund me or even give me anything to read that I paid for nor admit I even subscribed. What lovely, mindless crooks you are. Customer service non-existent. Beyond atrocious experience. Shouldn’t be hard to give access on your site or app for what was already paid for that you so gladly took. Of course, that would mean you actually cared and did your jobs. Crooks.
Jake T.
The claimed charges on my credit card after I cancelled the subscription via apple, and then when I contacted customer support about it, they said they don’t issue refunds because it’s my fault I didn’t cancel the subscription. Ridiculous.
Oliver D.
Thieves. You sign up for the free trial, then cancel and they still charge you. AVOID.
Ross Mc C.
I have unsubscribed to their emails several times and yet they still inundate me with regular updates I do not want. Tried to contact them personally and I was ignored.
Michael M.
Took out a free 1 month trial and cancelled a few days before it was due to expire, Yet despite repeated emails they continue to try and take the annual subscription from my account, So far they have tried every day for a week. really inconveniant as i cannot add funds to my account in case they take the sub which apparently is non refundable. Disgraceful customer service