The Athletic HQReviews of theathletic.com

Hiked subscription massively without permission, essentially stealing. No customer service and auto canned response emails. Avoid!

I have attempted to get a refund following a change in my circumstances and they have refused, I had no warning that my renewal was due so warning to cancel ahead of time.

Terrible. Site wont log you in and their app is a joke. Site is crawling with neobig posters who try to banhammer anyone who calls them out. Writers are terrible and push politics over reporting. After being pummelled by some of the trolls they allow to roam free on their boards, I cancelled my sub. Well low and behold they started communicating with me begging me to come back. Absolutely not...... NYT bought them so that should tell you everything. Clowns attract clowns, and this is a 3 ring circus.

Please, please, please pay attention to these reviews before parting with your cash. There’s a reason that all of the online reviews of this organisation are terrible, several reasons actually. The main one is that customer support is non existent. If you have an issue, tough. This includes if you can’t use the app and have paid your money, tough. They’re keeping it and there’s nothing you can do about it. They also arbitrarily stop people from commenting on posts if another subscriber ‘flags’ a comment. You will find whole comments sections filled with the most vile, despicable, racism you could imagine, and The Athletic leaves all of these in place. If you’re summarily gagged by them, as stated above, there’s no way of talking to anyone, so you’re stuck with it. They simply do not care once they have your money. The app itself is almost unusable. For an organisation that has over one million subscribers, that is absolutely shameful. The app crashes constantly, is hard to navigate, looks cheap and the podcasts don’t work 90% of the time. If you follow a big team, the coverage of your club is alright. But anyone else, forget about it. Just avoid this awful outfit. Look at the reviews here and elsewhere. Despite their undoubted attempts to doctor them, they’re still appalling which should tell you all you need to know. Save your money and just Google things…

Don’t go near this subscription service . It’s a scam . You cannot close you account and they keep repeatedly charging you ..AVOID AVOID AVOID .

The score would be a minus if this was allowed !! Very poor customer service... took a free trial for 2 days yet they still took 2 payments of £59.99 off the bank card given to allow the free trial and they cant refund us them both!! They are acknowledging they shouldn't have taken the money but cant do a full refund!! So please do not take out any subscription with these crooks! STAY AWAY FROM THESE SCAMMERS.... YOU HAVE BEEN WARNED !!

The articles are terrible, and some have been proven to be lies that ruined ruined careers of athletes. Their response is shadow fire writers who cause issues. You will find NO breaking news or insight here.

Continually devolving into embarrassment. They got rid of all the good beat writers to cut costs so the New York Times would finally buy them. One NFL writer called child abuse "spunky." And the support team they have with Zendesk is an absolute joke. No answers. No replies. Just runaround. There's so much free sports content, don't waste your money.