M T.
This company took 59.99 without…
This company took 59.99 without contacting me i have never used this site looked at the app with free trial and it never mention that a subsciption would be taken. Best To avoid this company.
Go beyond the box score with quality, in-depth local and national sports coverage from an all-star team of writers. The Athletic is a subscription-based media publisher of smarter sports coverage for die-hard fans. With coverage in most major professio...
The Athletic HQ (theathletic.com) has 262 customer reviews on Five Star Index, with an average rating of 1.2 out of 5.
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Media & Information · San Francisco, California
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Media & Information · Temecula, California
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Media & Information · Rancho Santa Margarita, California
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Media & Information · El Dorado Hills, California
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Showing 241 reviews with 1 star · Clear filters
M T.
This company took 59.99 without contacting me i have never used this site looked at the app with free trial and it never mention that a subsciption would be taken. Best To avoid this company.
James F.
I subscribed to this website for a year after receiving a cheap offer and being impressed by the quality of articles. Then today, with no warning whatsoever I received a notification from Paypal that £60 was coming out of my account for a subscription renewal. I was not contacted to say I was up for renewal, given a price or any forewarning. There is zero customer service and it is impossible to speak to any actual humans, and I guess I'll lose the Paypal dispute resolution I immediately filed, so I feel I've been conned by filthy business practices which should be illegal. I would implore anybody reading this to not give a penny of your money to a company that uses such underhand business practices - the journalism isn't good enough to justify the cost or the bad taste in the mouth this leaves.
Ashleigh T.
DO NOT SIGN UP. The Athletic have some horribly scummy business practices such as silently upping your subscription price without consent or warning and taking a £60 payment before you can do anything about it. A genuinely dispicable company, stay well clear.
Michael M.
I subscribed for my wife in the early days of the platform. I never turn on auto-renewal but it was auto-renewing and I didn't notice it. When the NY Times acquired it, they (the Times) allowed me to include The Athletic in my subscription. The 'old' subscription auto-renewed on 8/2. Within 5 days, I wrote to ask for a refund b/c I now had TWO subscriptions. The answer was, "We don't allow cancelations via email. Go to the webpage and cancel. We don't offer refunds. Enjoy your subscription through 8/21/23." This a billing practice calling out for a class action suit - a complete ripoff. And it looks like I'm not alone.
Craig W.
Way to kick people when they’re down. Everyone is struggling, watching the pennies and suddenly £60 comes out of your account with no warning or communication. Appealing. I wouldn’t recommend The Athletic to anyone. That’s a weeks worth of food impacted by the athletic. Shocking.
Trevor G.
The company auto renewed for 59.99£ without any warning and for a subscription I did not use. The content is not that good, and can find better on most free sites. In seeing all the reviews I can see I am not the only one this has happened to. I have filed a claim with PayPal, ands I will keep up my email to get a refund. What a ripoff!
Adam P.
I signed up for a discounted trial in August 2021. 12 months later with no reminder I was billed £59.99. Every other subscription service or membership I've used send me reminders before taking payment, even on a monthly basis (e.g. Harry's, Beer52), let alone annual (e.g. The National Trust who physically write to you). This feels like a deliberate trap since many payment systems will automatically generate reminders. I'll be taking this up with Which?, Citizens Advice, MasterCard and the Financial Ombudsman.
James S.
Like many posts here, I just got stung by a renewed subscription with no advanced notification and they offer no refunds on cancellation. I actually quite enjoy the content but this approach of not notifying subscribers/ taking money without notice and making cancellation difficult leaves a bad taste so I'm cancelling. Seems like a great way to lose customers.