Joshua B.
When you're selling metals to reputable…
When you're selling metals to reputable companies, they tell you how much you'll get IF you send what you say you will. They don't. They only pay you 70% of the value and you don't know until after you send it.
Response from The Alloy MarketMar 6, 2026
Joshua, thank you for sharing your concern! We understand why knowing what to expect ahead of time is important when sending valuables through the mail. Because precious metals must be physically tested and weighed once they arrive, it is not possible for any buyer to guarantee an exact payout before seeing the items. Purity, actual weight, and the current market price all need to be verified first. Once items arrive, we provide a detailed, itemized offer showing the weight, karat or purity, and the value for each piece before any payment is made. Customers are always free to accept the offer, request a reevaluation, or have their items returned. Our payouts are based on real time market pricing along with refining and operational costs. Spot price reflects the raw trading price of the metal itself, not the net amount a buyer can immediately pay out. We aim to remain highly competitive while providing insured shipping, secure handling, and fast payment once an offer is accepted. If anyone has questions about how pricing works before sending items in, our team is always happy to walk through the process and provide guidance at (888) 672-1471.