Movers & PackersReviews of the3movingbrothers.com

Do not use these scammers, they are brokers NOT a moving company!!! I gave them an $800 deposit on 12/9/2023 and canceled on 12/9/2023. They have told me that they will mail me a refund check since 12/9/2023! They are liars, and I have written complaints to the transit authority, Better Business Bureau, among others regarding these scammers. I don't know how these people that work there can look at themselves in the mirror everyday!

If I could give this company 0 stars I would. I filled out info online that I would like a free quote. Someone called, gave me information, and a high quote, then suddenly a quote over $2,000 less. I had, repeatedly, told this person that I was just getting an estimate and was not ready to book. After pressuring me to book immediately, I, again, told him, "I can not book right now. I have to talk to my husband. Thank you." After I hung up I received a very rude text telling me I had wasted his time, he bashed another company that I hadn't even mentioned, and said, "Instead of thinking you guys know everything, you should listen." I was going to keep them in mind after hearing other quotes, but I certainly WILL NOT even consider them now.

Not satisfied at all with 3 Brothers moving and storage! First, called on March 7 to Scheduled my move for March 26. Took down all info and gave me an estimate. Even though the contract said March 26 or 27, Nicholas assured me March 26 was good. Gave me an estimate and took a deposit. Eric called me on Thursday before, went over the move items, I added two items. Estimate DOUBLED! Called the next day to question this and never received a call back. Called on Monday, March 25 to confirm my move for the next day. Was told, oh, yes Miss (my name) you are on the schedule for tomorrow! You’ll receive a call later today with a time. Called at 10:30am on Tuesday, March 26, because no one called or showed up. I was told at that time I was not scheduled til Wednesday. Needless to say, I was quite angry, to put it mildly! I had everything ready to go, bed undone and no mover! They claim they text me, never got any text from them. And it goes in from there. Needless to say, I would never recommend them. Waiting to hear from them today regarding these issues and others!

Bad experience and big lies company and big thief company I hope no any body use this company and a service very very bad when you have issues no any one help you from customer service or sellers

I spoke with a pleasant man regarding my move. We went over every item I had to move. Found out when the moving company came (not 3 Brothers Moving and Storage) but another moving company. They told me that 3 Brothers Moving and Storage is just a broker and not the moving company. My contract went from $9,118 to $13,706. And I was told by 3 Brothers that the first 45 days storage was free and then after that it would be $100 a month. The moving company that came all of a sudden tells me that the storage fee is $2100 a month. Do not ever call 3 Brothers Moving and Storage. Call an actual moving company first for them to give you what the actual cost of a move is.

Initial deposit of $500 for an interstate move (AZ to TX) was provided on March 10th to Anthony Delvecchio, 312-248-2406, also 866-688-0518x30021. Bill of Lading signed on 3/12/2024 for a one room move for a total of $1,592 and provided by Lori Stone, 866-688-0518. Anthony stated that JJ would call me from QA 5 days prior to the pick up date (no call received) and that customer service would call me to confirm the day before (3/28/2024 and no call received) On the date of pickup 3/29/2024, no one called to confirm the pickup time. Got through to Customer Service in the morning of 3/29 and told would be there between 12-4, waited all day and no movers, no calls, no nothing. Called more than 13 times, waited on hold with Cust Serv for 35 minutes and were hung up on. We called the main line and started to explain the situation and got hung up on. Many many terrible reviews on Yelp also of similar incidence happening. Will be engaging a lawyer to try to get my deposit back from this dubious business. Anthony called me at 9:15pm MT AFTER we sent a note to cancel the move because we can not trust that they will actually arrive for pick up nor deliver all the belongings, nor that belongings will arrive as scheduled and provided on the bill of lading by April 1, 2024, once I told him engaging legal he also hung up on me. I am instead getting a U-Haul and doing it myself as there is no time left as starting a new job as was explained to the claim to be ex-marine, Anthony Delvecchio. Will be engaging legal to submit a Demand Letter as they did not follow up on their obligations nor try to resolve the situation. Do NOT use this company. They also operate under another name. They are predatory. Filed a BBB Complaint at bbb.org and click on File a Complaint. Also NCCDB national Transport complaint, DOT# is listed on their website.

Worst experience of my life. Multiple people hung up on me. No one gave me a straight answer forced me to sign a document without giving me time to read it and then blamed me for not reading it. Said they'd get my stuff to destination within 21 days. Told me ONE day before moving that they take my belongings to a storage place then off load it, inventory it, and then reload IF they get another load going same direction. Would not give me a straight answer on pick up day or delivery day. Came to get belongings and said it would be 4 times the original quote. Original quote was $2,600. I'm reporting them to BBB and they don't deserve to be in business. They are in a word UN-AMERICAN. They belong in a 3rd would country selling donkeys for delivery. Oh, and they wouldn't give me a refund either, I had to call my credit card company to get refunded. DO NOT GO WITH THEM.

These people are liars and thieves. They say if you cancel within 72-hours you will get a full refund, however, after cancelling within 48-hours I'm still waiting. They emailed me that the refund will take 3-5 business days. That was 10 business days ago. Customer service telling me today that they haven't even processed the refund yet and have no idea how long before they do. This is despicable behavior. They take your money in 2.2 seconds but drag their feet on giving it back to you. The only thing I'm happy about, is that they can't scam me for any more money. They should be out of business for their lies and greed. Taking advantage of people is not okay!!