Movers & PackersReviews of the3movingbrothers.com

These guys were nice enough - they are just brokers. They underquoted by 50% it happens. They had a russian truck-driver that used google interpretation to communicate. Even that is ok. I had items lost - they have no ability to help. They just put it all on the carrier.

Honestly wish I could give a better review. The actual customer service has been pretty good with one exception on a call where I got interrupted quite a bit while trying to figure out what was going on. They contracted with a carrier called "Unlimited" which has been awful. They were quick to pick up my stuff but let me know it would be additional cost due to the space needed, which was fine, I was sort of anticipating that. I was also told it would be "a few days" until they were able to ship. It has now been two weeks and they still have not shipped and delivered. Initially it took about a week for them to even find a driver, but now it's delays with the truck. Which I'm sure is something that happens, but I was told "we can't keep hounding them on an ETA. The owner of Unlimited does not take well to people hounding him". I'm sorry, if you want to be in a business where you are responsible for peoples livelihoods and you don't want to be hounded, then get the hell out of the business. 3 brothers has been relatively fine but if they try to contract with Unlimited, tell them you want someone else. The experience with Unlimited has been horrendous. They do charge by cubic feet instead of weigh, which is a red flag as well. They hounded me to put a deposit down to secure the delivery and never truly did a walkthrough. I did waive that, so that part is not all on them. I do very much appreciate that 3 brothers was on top of things and gave me information as quick as they could, but the carrier (Unlimited) was awful with communication.