Kathy K.
The quality is the highest
The quilt and shams are incredible. I love everything about this linen set However. I waited so long to get them that I had to purchase something else before they came

Artisanal home decor with a soul and story, all Fair Trade guaranteed.
The Citizenry (the-citizenry.com) has 256 customer reviews on Five Star Index, with an average rating of 2.3 out of 5.
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Kathy K.
The quilt and shams are incredible. I love everything about this linen set However. I waited so long to get them that I had to purchase something else before they came
kg
While price point is high (I need to shop the sales), the linen bedspread and duvet cover are very soft. My only complaint is that the queen size doesn’t quite cover a 2 mattress bed. Had to get a king size to have enough drape on the sides so my box spring didn’t show. Length is still short. Not everyone uses one mattress!.
Response from The CitizenryApr 5, 2026
Hi there, Thank you for sharing this! We’re so glad to hear you’re enjoying how soft the linen bedding feels. We also really appreciate you calling out the sizing and drape. It’s helpful to hear how it works in real life (especially with different mattress setups), and we’ll be sure to share this with our team as we continue to improve!
Kristen S.
When buying organic/fair trade, there is an expectation of sustainability for the entire experience. Unfortunately, this came wrapped in a plastic bag. If you have a king sized bed, the lines have to run up/down, not across the bed, like in the image. Otherwise, it us a lovely, warm quilt, true to color.
Response from The CitizenryNov 9, 2025
Hi Kristen, Thank you for sharing this thoughtful feedback. We completely understand your concern about the packaging, and we’ve shared your comments with our fulfillment team to hopefully consider more eco-friendly options in the future. That said, we’re glad to hear you’re enjoying the quilt itself and appreciate you taking the time to share your thoughts!
Lois
The format of your email is unclear as to whether you are asking for feedback on the customer service or the product itself. So I will try to adjust both Customer Service was fine just simply ordered by email and sheets arrived although they took a little bit of time to get here. The sheets themselves are a very fine quality and I’m glad I invested in linen sheets with your company because I believe they offer a superior quality of linen.
Response from The CitizenryOct 22, 2025
Hi Lois, We’re delighted to hear you’re enjoying the quality of your new linen sheets! We appreciate your patience with the delivery, and thank you for trusting us with your investment. We’re so glad they were worth the wait!
Joseph Y.
Quality of the AVON nightstand is exceptional. the ordering process is less so. Initially I was informed there was no way to be on a waitlist for this second night stand, then I was told I could order this and it would be delivered in mid May, finally I was advised of a delay from the manufacturer (these things happen) and the AVON stand was delivered on Friday the 13th of June. Great product but the communication between your customer service organization and the supplier could use some improvement.
Response from The CitizenryJun 18, 2025
Joseph, thank you so much for taking the time to share your experience with us. While we sincerely apologize for the conflicting communication, we are thrilled that you have found your Avon Nightstand to be exceptional!