TGWReviews of tgw.com

I bought a Golf Bag and like many other people on here I got it in January and I live in Pittsburgh Pa. , so we did not get to golf till later in the year . So I used my bag about10-12 times when the dividers started to come apart . when I called TGW they said there was nothing they could do because it was over the 30 day exchange time . Well it was not coming apart then . I even wanted to purchase a bigger bag . Well I do not know how long they will be in business ,I only recommend that you not purchase from this TGW .

I returned my husbands shorts and to get the refund was a total shame. I made at least 12 phone calls and was on hold with MANAGERS a total of 2-3 hours...The whole experience was a nightmare!!! I will never buy from them again! AWFUL...no customer service skills whatsoever!!!!

Could be the worst customer service in the industry. Was told to contact general manager Ray....numerous calls and emails were totally ignored. With all the options available, I'd never shop there again.

I've made 2 orders in the last 2 months. Once for Odyssey Putter and other was for 2 Titleist wedges. Both times when I looked at ordering, there was an available date of about a week later. I'm fine with that. Both times, the available date kept slipping 1 week, 2 weeks, etc. Here I am losing weeks in the golf season playing this game with TGW. Unless you have plenty of time to wait, avoid them. I'm sure they will blame the manufacturer. If TGW had such a good reputation with the manufacturer, this doesn't happen. What's the point of saving a few bucks just to wait weeks? At some point, time is more important than the money. Amazon gets it. TGW doesn't.

NEVER NEVER NEVER BUY anything from this company. They have the worst customer service imaginable.

Lied about what they had in inventory. Lied about it being on the way. Then lied that the rest of the order was in transit when I tried to cancel the rest of it. Two days later I get a notice from Fed Ex that it was just shipped! Long story short, this once great source for golf gear is in chaos.

I ordered 2 golf clubs from TGW.com. This has been the worst experience ever! Now, 2 weeks later and still no clubs. TGW.com can tell I never received them, but they will not refund my money. On top of this their customer service is terrible! They give you the same canned message every time you call. The CSR Agents are rude and know nothing. Ask for a superior and you get put on eternal hold. Buyers beware! Stay away from these crooks!

If I could give them a lower grade I would!!! Had HORRIBLE EXPERIENCE dealing with them!! Ordered clubs by speaking to customer service representative placed order using there gift cards and prepaid gift cards, was told system could not handle all at once. Need to give CC # to complete order, then would send email to get order # call us back and give gift card # to complete order.when called back was told to late order already processed!! Told them would disput charges then was told will be BLACKLISTED!! GREAT CUSTOMER SERVICE!!! Finally got them to accept gift cards was told will not hit CC statement guess what happened!!! For all troubles they sent me 4 golf balls!!! NEEDLESS TO SAY THEY HAVE LOST A CUSTOMER!!