TGWReviews of tgw.com

Placed a order in 11/28/2020, received order on 12/14/2020. Ordered customized golf balls they screwed up the order. Don’t order from this company, order from PGA superstore.

This company is trash. I ordered a pair of golf shoes that were in stock. I hardly got an update on my order for 5 days, then finally a week later I got an email notifying me my order was “canceled.” They had no problem taking the money out of my account but couldn’t inform me the item was out of stock in the first place. No apologies, no offer for a solution. Now I have to wait for them to take a “hold” off my bank account. I am one and done with TGW.

No returns/exchanges on Nike??? I placed an order with tgw.com for 4 Nike pullovers. Nowhere on the product page or the order confirmation did it say "no returns/exchanges." Luckily I checked their order page and cancelled the order. Who buys expensive clothes online without the ability to return or exhange them? I do not trust tgw.com and won't do business with them again.

One of the worst experience ever! I received an update on Thursday that my order was in progress and 10 days later no change! I made numerous phone calls but nobody seems know what is going on with the order! I've finally decided to cancel the order and am waiting to see if they will issue me the credit for my order. STAY AWAY FROM THIS COMPANY!

I purchased a golf bag from TGW online, sent me email the very next day they advertised a sale on the exact same bag model and color. They had not even shipped my purchase yet. I contacted customer service, was informed they would get back to me, 5 days later no response about my issue. However they have sent me 5 new emails pushing products, but no response on my inquiry. Horrible customer service.

Ordered a set of Titliest T300 irons on August 19. Day 69 and no clubs or follow up email. I realize the COVID has slowed things down but 69 days is far from 3 weeks advertised time for custom irons. 1200 dollars and still can't get an email. Highly recommend not shopping with them. They have missed the chance for a matching driver and fairway woods.

Worst Service ever. Spent 10 or 15 minutes in the Wichita Kansas store, no help. Workers refused to get off their dead butts. Apparently computers and sell phones were more important than customers. Left without buying anything.

Shipping takes way to long. Got multiple emails saying my delivery will be Arriving tomorrow. And then waiting all day for tomorrow to go by just for it not to come. If I have a month to wait for Delivery then yes I will definitely order from there again but not if I want it in a rush.