Text Request Reviews | Read Customer Reviews of textrequest.com

Text RequestReviews of textrequest.com

4.6455 reviews
Administration & Services
417 Market Street Suite 201, Chattanooga, Tennessee

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Text Request

About Text Request

Text Request is the leading business texting software for small businesses who want a texting-first, human-first SMS platform. Upgrade your business phone number to send and receive texts without losing voice capabilities, plus gain access to mass messaging (bulk messaging), payment links, appointment reminders, Google review management, SMS marketing, and more. Our 5-star customer service, user-friendly interface, SMS API, and a simple 10DLC registration process includes white-glove support no matter your plan. We know the struggle with unanswered cold calls, unread emails, personal phone switching, and valuable time lost. That’s why we’ve gone all in on building a cost-effective text conversation platform that scales to the needs of your business.

Text Request (textrequest.com) has 455 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Also known as: textrequest.com
Website: textrequest.com
Category: Administration & Services
Location: Chattanooga, Tennessee
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 99% of reviews.
Latest: Most recent review: August 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Text Request reviews

455 approved reviews, newest moderated first

BRYCE P.
Jan 12, 2026
fast and easy
Needed sms for work and this was the most transparent and affordable service we found
Response from Text RequestJan 21, 2026
Bryce, thank you for this review. Happy to hear you like our pricing.
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Rachel B.
Jan 12, 2026
Please cancel
Please cancel. Have not used. Already requested cancellation.
Response from Text RequestJan 21, 2026
Sorry to see you go! Looks like our customer service sent over cancellation instructions on Jan 12th. For more information, please look here: https://help.textrequest.com/canceling
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Christina H.
Jan 7, 2026
had issues with our payment options and…
had issues with our payment options and customer service was quick to resolve
Response from Text RequestJan 21, 2026
Sorry to hear you had some issues with payment options, Happy to hear our Support team was able to quickly get it resolved.
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Sam T.
Jan 7, 2026
onboarding call video chat
Carrie was pleasure to speak with! she made the work we had to complete a breeze!
Response from Text RequestJan 21, 2026
Sam, Thank you so much for this review. I'll pass on your words to Carrie and the rest of the team!
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Billy D.
Dec 31, 2025
Easy onboarding
Easy onboarding. Helpful and friendly associates walked us through the process.
Response from Text RequestJan 21, 2026
Thank you! Glad the onboarding was easy!
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Michael R.
Dec 19, 2025
Kami made it easy
Kami was very attentive and made the transition process so simple and easy.
Response from Text RequestJul 27, 2026
Kami is the best! Thank you for leaving this review.
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PVC S.
Dec 11, 2025
VERY HELPFUL
CARRIE WAS EXTREMELY HELPFUL
Response from Text RequestJul 27, 2026
Carrie is amazing, we are so lucky to have her.
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Ferdinand
Jul 4, 2025
When I'm meeting nobody and become a…
When I'm meeting nobody and become a friend, by that you'll learn how to be professional also how to handle your self, all of that I experience from the very first time I start my career in BPO industry
Response from Text RequestJul 7, 2025
Thank you for leaving this review.
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