Buttercup
Fraud ?
So let me get this straight, I completed the assessment, went through the ID verification process, spent 4 hours completing the training, passed it, and was literally about to start working, only to receive a message from support telling me that my application has been discontinued. That’s absolutely ridiculous. What was the point of having me invest all that time and effort if the decision had already been made? This feels like a complete waste of my time and is incredibly frustrating and disappointing. Update: I contacted support and was advised that the reasoning is due to suspicious activity and unauthorized log ins into my account which makes zero sense due to the fact I haven’t even started working with them as yet all I did was the training with slideshows and that was it so what are they talking about ?
Response from Texting FactoryJul 7, 2026
Hi, we apologise for the delay in responding here on Trustpilot. Thank you for sharing your experience, and we understand how frustrating this must feel after investing your time in the assessment, verification, and training. If you have not already been in touch with our local support team, we would encourage you to do so. We do not discuss account-specific details publicly, but we take situations like this seriously and would like to look into what happened in your case. Please get in touch with our local support for English-speaking countries through the contact form below (https://textingfactory.com/contact/), and we promise to look closer into your case to bring clarity on what has happened.