Textbook Maniac buys college textbooks. When you sell textbooks to us, you get the best prices online. Students, faculty, book buyers, and others are welcome.
Textbook Maniac (textbookmaniac.com) has 100 customer reviews on Five Star Index, with an average rating of 2.1 out of 5.
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Colleges & Universities · Evansville, Oregon
Excellent
Colleges & Universities · West Palm Beach, Florida
Excellent
Colleges & Universities · Alpharetta, Georgia
Excellent
Colleges & Universities
Excellent
100 approved reviews, newest moderated first
Pamela B.
I have to give them 5 stars. They quoted me a price, they paid for shipping, and within a week after me shipping it..The money was in my paypal account..They were also very kind in sending me a thank you email..after they paid me.. awesome !!
Christine G.
I sent them a textbook of mine. They bought it for 23. i deposited their check and it bounced due to insufficient funds. I was issued a fine from my bank for 12. They have not contacted me after multiple emails. I have no idea how to reach out to them other than filling out a form on their website. There is no email address or phone number. If anyone has this information please share. BEWARE!
Ashley N.
If I could give zero stars. I would. Sent $100 worth of books and no responses or payment for my books. I should have trusted these reviews. Used other book sites and already been paid that were sent same time. This site is a scam. This is terrible. Avoid avoid avoid!!!
Terri B.
what does it mean when it says AWAITING PAYMENT? I went through book deal about 4 weeks ago and haven't got payment yet is saying awaiting payment no one is answering messages HELP!!!
Ben C.
I have not received payment after waiting over 3 weeks. There are several other 1 star reviews detailing a similar experience as mine. The textbooks will appear 'in transit' for a long time. Then eventually they are deemed 'damaged' or something along those lines. The company will then refuse to send the books back and you are left without your books and without your money. This is a criminal enterprise masquerading as a legitimate business. Save your money, save your books, and avoid these bottom feeders.
Mianna I.
I still have not received my payment and I mailed my textbook to them 3 weeks ago. No customer service or email address to follow up on it. Edit: they resolved the issue.
Response from Textbook ManiacJan 27, 2022
Notice: We respect our customers and will gladly work with you to resolve any issues you might have. That said, unfortunately, we no longer respond to issues created on TrustPilot. This is not a dismissal of your issue. Why have we chosen to do this? TrustPilot is dependent upon an unethical scheme to trap businesses into paying them money. Generally speaking, mostly upset customers will seek out a platform like TrustPilot. This then leads to overwhelmingly negative reviews for a particular website. TrustPilot then calls the business and requests to be paid for “help” to increase their TrustPilot score. What this means is that most businesses with high TrustPilot scores have probably paid TrustPilot to solicit reviews. We believe that this is unethical on both ends. The initial low score is a misleading trap that forces business to pay to get out of it. The businesses that do pay are then buying positive reviews. We serve tens of thousands of customers per year, and we believe the small number of reviews on TrustPilot are not representative of the experiences of the vast majority of our customers. Unfortunately, we are not willing to pay the troll in order to make our TrustPilot score reflect that. I have a real issue: how can I get it resolved? Our hope is that you will first contact us through our website. We have a customer service team that will do their best to resolve the issue for you. If you are still unsatisfied, and would prefer third-party dispute resolution, we would suggest using the Better Business Bureau. They take a far more fair and ethical approach to dispute mediation when compared to schemes like TrustPilot.
Sam
Their service was quick and easy to use. I received my quoted price via PayPal within about three of weeks of mailing the book.
Jessica E.
They have not paid for my textbooks that were confirmed delivered. These were 00304401 and 00304400. USPS confirmed delivery. I want to be paid for my textbooks. -- UPDATE - they responded a spam message below but even after contacting them on their website did not respond to me and did not pay me for my textbooks.
Response from Textbook ManiacMar 25, 2021
Notice: We respect our customers and will gladly work with you to resolve any issues you might have. That said, unfortunately, we no longer respond to issues created on TrustPilot. This is not a dismissal of your issue. Why have we chosen to do this? TrustPilot is dependent upon an unethical scheme to trap businesses into paying them money. Generally speaking, mostly upset customers will seek out a platform like TrustPilot. This then leads to overwhelmingly negative reviews for a particular website. TrustPilot then calls the business and requests to be paid for “help” to increase their TrustPilot score. What this means is that most businesses with high TrustPilot scores have probably paid TrustPilot to solicit reviews. We believe that this is unethical on both ends. The initial low score is a misleading trap that forces business to pay to get out of it. The businesses that do pay are then buying positive reviews. We serve tens of thousands of customers per year, and we believe the small number of reviews on TrustPilot are not representative of the experiences of the vast majority of our customers. Unfortunately, we are not willing to pay the troll in order to make our TrustPilot score reflect that. I have a real issue: how can I get it resolved? Our hope is that you will first contact us through our website. We have a customer service team that will do their best to resolve the issue for you. If you are still unsatisfied, and would prefer third-party dispute resolution, we would suggest using the Better Business Bureau. They take a far more fair and ethical approach to dispute mediation when compared to schemes like TrustPilot.