Jessica H.
Worst Experience too
I too, was an early backer of your company, as other clients shared the same experience, I too never received my product. Worse experience to see this company has taken advantage of people who believed in them early on :( AND they are not answering any of my support mails. I gave them my postal adress many times, they always sent the same email requesting my address, again and again. I think it's just an Bot sending this mails. I spent around 100,- on Kickstarter. Years ago! This is really bad. Please help!! And please: don't just give me your support email. I tried this several times already.
Response from tevaplanterOct 28, 2024
Hello Jessica, Please reach out to me personally at [email protected]—I'd be glad to assist with any issues you’re facing, especially if you have a product that’s not diffusing water as it should. We’re committed to ensuring every customer receives a high-quality, fully functional Tevaplanter. Thank you, and I look forward to helping you our personally!