Ruben R.
Shipping label sent was insufficient
They sent me a shipping label that was not enough to cover the weight. When I contacted them they suggested I must have sent thing else that wasn’t accounted for. I disputed that and they just chose to ignore me and left me stuck paying for the shipping. Will never use this company again. There’s far to many out there to have to deal with sub par service
Response from TestStrips4Money.comNov 12, 2020
Hi Ruben, Thank you for your feedback. I am sorry for the miscommunication. We try to answer every email in a timely manner but seems we missed your last one. We base the shipping weight on what you were going to send in plus some extra for the weight of the box and stuffing. We didn't add enough for your shipment, unfortunately. I will send you a PayPal payment today for the extra postage as you shouldn't be responsible for that. We pay for all shipping charges. Thank you for brining this issue to my attention. If you have any other questions or concerns please feel free to call me personally at 888-326-2213. Adam



