Dawn S.
I sent a box of 100 freestyle lite. $ was less than expected and 1 month later still NO payment
I sent a box of 100 freestyle lite strips. Brand new, no damage, not expired, good box etc. I was also a first time customer which should have been $10 bonus (but apparently you only got that bonus if u sell $60 or more to them even tho first time selling is what I think makes you a new customer, NOT the price of what you sell). So that should have been $40 total(30box 10bonus). I had them send a prepaid shipping label (unknown to me that takes $5 off your payment) I was told about that when I asked about the final amount and why it was only $25!! I was paid $30 for the box, NO new customer bonus and deducted $5 for shipping that I could have put 2 normal postage stamps(max of .74) on the box because it fit in my mailbox and weighed hardly nothing. So that's how they came up with $25. OK now I have NOT been paid. They got my strips on March 16, mailed a check March 17, I live in Indiana so not crazy far from NY so I wait and wait...I email and get told usps is slow, give it til April 7! Well I call today12:30 almost 1pm) and get told somehow the check was returned today. So i ask for paypal payment. She said absolutely since we got the check back Adam would do the paypal within the hour or so and I give her my PayPal info. It's now 540 and the office is closed, no reply to my afternoon email saying hey Just wanna make sure info is correct and gave my info again. Still no paypal payment, return email, nothing. I am absolutely %100 NOT satisfied nor will I sell ANY strips or supplies to them again.
Response from TestStrips4Money.comApr 6, 2022
Hi, Thank you for taking the time to write a review. There are a few things I do want to clarify. - Your payment was sent within 1 business day of us receiving your shipment. Delays or non-delivers from USPS are out of our control. We offer tracking and upgrade shipping options for you to choose from. - We tried to send payment to your PayPal email but PayPal is stating that your account can not receive money. You have to contact PayPal to resolve the issue so the money can be deposited in your account. - The new customer bonus minimum payment is stated on the website. - The minimum payment for free shipping is on the payment form that we sent you on the first page. Postage is VERY expensive and because of this we had to set the $50 minimum payment. The test strips need to be sent in a box so it doesn't get damaged and can not be sent first class. I am sorry you were not 100% satisfied with our service. We strive to make sure everyone is happy with us. Please always read the information we send as it is very important and will ensure a quick and smooth transaction. If you have any other questions or concerns please reach out to me directly at 888-326-2213. Adam



