Terra KaffeReviews of terrakaffe.com

We love making lattes and using different coffees. We would like the lattes to come out hotter. We put them in the microwave for 15 seconds, not a big deal. We love our TK2.

Their customer support team is exceptional. They were quick to respond and provide support to fix and replace my machine. I think a fundamental element of great service is communication and Perla and her team provided just that. Their products are also innovative and simplistic making a great addition to any modern kitchen.

This machine and brand is exceptional! I can honestly say I haven’t bought coffee out since this machine came into my home in December 2025. It’s that good. Grinding my organic beans - no, having the machine grind my organic beans! - every morning has been a game changer. To have my lattes, flat whites, cortados, etc, every morning at home is such a luxury. This is an investment in your health and happiness. Daily life upgraded! Customer service is superb too. I have contacted them twice for different issues (one user error and another subscription issue) and the staff is quick, kind, and has solutions ready. Best purchase all year. Easy to use, easy to love!

I've owned TK-01, gifted 2 01's - and purchased a TK-02. Terra Kaffe's product and support makes for a great experience pre and post purchase. It is a staple, and visiting family/friends always love using it.

From the beginning, they responded quickly and with lots of options for resolution. They went above and beyond my expectations. I have purchased multiple items from Terra Kaffe and will continue to support them. Love TK!

I have been using the TK01 for many years and it gives me a consistently great cup of coffee every morning. I don't use the milk function, mostly black Americanos. Lately I had an issue with ordering the subscription bundle so I called the support line and their staff solved my issue right away. I love the style and look that TK brings to my modern style kitchen.

With almost 4k drinks brewed I can say I have given my TK-2 a good run for the money. I have the original launch model of the TK-2 and have really enjoyed this machine. 1. the design / esthetic is beautiful and it is easy to use - front water fill access, easy bean hopper access, pull out water tray cleaning, all well designed. 2. the UI and the app are well designed, and honestly with more features than I will use. I am not a coffee nerd, I just like a few good options and I'm delighted with my chosen drink options. 3. For a full feature auto-coffee machine, this one delivers. 4. The team seems to be very responsive to customer feedback and this machine has the ability to update OTA so you can still receive benefits of upgrades long after the purchase. 5. Customer Service has been very responsive. A couple of points where I think could improve: 1. The extended warranty was not all that i had hoped, it really only is valuable if the main part of the machine dies, so be forewarned. 2. I had an issue with the drip tray top cover magnets/attach tabs basically dissolving the surrounding plastic tabs, and this wasn't covered under the extended warranty nor did the company replace and I was told to purchase a new one ... which was annoying so I did a DIY hack to fix it. I felt this was a defect that shouldn't have ever happened. However, in the defense of CS, while under warranty, the bottom part of the drip tray had a warn/discolored area and they replied that with no issues. Happy brewing!

I have loved my TK-02 machine. We have had it for a year. I love the versatility of it. I can make so many different drinks depending on my mood. I love that you don’t use filters or pods. The machine has worked so good for us and our household. Super pleased with it