Terra KaffeTransforming the in-home coffee experience, starting with a new coffee machine. Conscious, clean, and carefully crafted.
Terra Kaffe (terrakaffe.com) has 320 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Matt Q.
Received our TK-02 yesterday and setup was a breeze. We ordered coffee with our machine which wasn’t included in the package so sent an inquiry and almost immediately received a response that the coffee is shipped separately and will be arriving soon. And here it is arriving today! So far so great with our TK-02 and TerraKaffe!
Cassie
I purchased the Demi and it’s a great machine so far. You can enter the amount of shots and how strong you want it. Make sure you enter 1 oz if that’s your preference. I love the compact design and it looks beautiful. Customer service is always friendly and helpful but because it is a small company you might need to be patient with a response.
Tyler B.
Opened the box, immediately made a Drip & an Espresso to compare the two - they were both so good. Exactly what they sound like! The dial feature to select your coffee is very sleek, the noise level isn’t that loud, and the overall look is very aesthetic. I can’t wait to use this every day (multiple times per day!).
Cat B.
We have owned the TK-02 going on two years and over 4000 shots. It is near perfect for a couple of dedicated coffee drinkers who want on-demand consistency without the fuss. At the same time it allows easy experimenting with different coffees, ratios and drinks, our choice. However those who just want a quick shot before leaving for work may be better served by the smaller Demi which I have not tried. The TK-02 might be called a super-automatic, and it can be easily programmed for custom drinks at given times. However with our volume it often demands attention to fill the water, fill the beans, empty the waste bin, empty the drip tray, and clean the milk system. If we have a thirsty morning or guests it is not uncommon to do all those things which is far from automatic. The most unpleasant task is emptying and cleaning the drip tray which is not dishwasher safe--I deducted one star for this. Much less frequent are descaling, brew unit cleaning and water filter replacement which occur after several hundred shots and are required of any coffee maker. Fortunately the machine alerts when it's time for maintenance and guides us step-by-step on the display. We do have to keep cleaning agents and filters at the ready. We have had no mechanical problems over two years which speaks to the quality. OTA firmware updates address requested features and improvements much like a computer. There have been a few software glitches that were fixed in due course by the responsive support staff. Bottom line is that the TK-02 looks nice, doesn't take up too much counter space, adapts to our experience, and makes coffee fun. The simple appearance belies the complex operations going on inside. If maintained it should work for years. It's a good choice for coffee fans who want consistency without having to pay attention to all the brewing details. I think those who just want a quick shot before leaving for work may be better served by the smaller Demi which I have not tried.
Mikayla
Customer service has been amazing! Perla and Janna have been so helpful throughout the process.
Roy
Our Terra Kaffe machine has been great! I purchased the Terra Kaffe TK-02 for our office and it has been nothing short of amazing! Our employees love it and it makes quick and easy cafe style coffees for all to enjoy. I'm so pleased with the TK-02 thatI ordered the new Demi for my house. I definitely recommend!
Trevor Z.
Really great customer service from their whole team. I've worked with several agents and ultimately an individual name Nate. Nate is a top-notch individual. Was offered a free replacement after the delivered device malfunctioned.
Michael H.
I have two Demi’s for two apartments and have spent a week with each. Based on that experience I’m very happy. Setting up was easy and I like the simple control dial and display a lot. it’s a great size for apartment kitchen counters. The coffee it produces (using my own beans) is excellent and I don’t miss bells and whistles for milk drinks. Maintenance is very simple. The bin for grounds nests in the drip tray so they pull out as a single unit from the front. Just have to rinse them off, put the grounds bin back in the tray and slide back into place. The brewing unit is also easy to remove, rinse and return. Terra Kaffe provided great support when I needed help changing the delivery address for one of the machines.
