Terabit.ioReviews of terabit.io

Been working with this company for some time now. Hands down the best mitigation and customer service in the industry.

They actually have ddos protection and take care of all of it for us. We went through several hosts that claimed to provide ddos protection before we found terabit.io and now my hair is no longer falling out at extreme rates

Terabit is getting things right. My game is protected from attacks and I’ve been able to play whenever I want for as long as I want. My community also has the same experience and we can focus on fun instead of bs DDoS. I can ask questions of Terabit and get quick answers. The team is friendly, very professional, and get what us gamers need.

Great people. Way better customer support then loafhosts ever gave <3 I feel welcomed at home

I own, run & manage a gaming community that utilizes web servers to create a gaming experience for the users within my community for the past year. Terabit came in at a very critical moment in our growth when we were being assaulted with relentless DDoS attacks for 3 weeks straight, it interrupted the game for the user and created a period of plight as our server population and community & staff morale sunk to new lows being unable to defend against the attacks as the host had no mitigations. Not only did the owner of Terabit step in and offer their service - they did so free of charge, immediately just so we could get back online. This was a gesture of not only care, but compassion and professionalism that was never seen in the gaming space I house my community in. Throughout this process, we've grown to know the people running this company for a period of 6-8 weeks and have become incredibly gracious and appreciative of the service and support they provide us. At all hours of the day no matter what is happening, we can go to our dedicated support channel in their discord and get immediate and responsive support. Every issue we've ever had they have been able to sort and fix for us. Exemplary server hosting. My previous hosting providers were cold and un-accomodating. You paid your dues every month and you were on your own after that, but not with Terabit. They give you a personal experience where you talk to real humans and they care. If you host video game servers, you would be at an absolute disadvantage by not choosing Terabit.

Really good service from the support team. Had some flaws but it worked out fine.

We've been using Terabit's DDoS protection solution for some time now, and overall the experience has been positive. When attacks hit, mitigation kicks in quickly — the scrubbing infrastructure handles volumetric traffic effectively, which is critical when running game servers and hosting infrastructure that can't afford extended downtime. Beyond the technical performance, what stands out is the support team's responsiveness. When we've had to escalate issues or dig into edge cases around our routing setup, they've been engaged and willing to work through the details rather than offering generic responses. For hosting providers and network operators looking for an upstream scrubbing solution that actually responds when it matters, Terabit has been a solid partner.

Ich war langjähriger Kunde. Früher war auch alles super, aber in den letzten Monaten hat die Qualität in allen Bereichen nachgelassen. Besonders beim Kundenservice war dies am deutlichsten zu spüren, da Anfragen teilweise Tage oder Wochen nicht beantwortet wurden, wodurch Probleme mit den Produkten natürlich über längere Zeit nicht behoben wurden. Hier geht es nicht mehr um den Kunden, sondern nur noch um das Geld. Angebote als Entschuldigung bekommt man erst, wenn man eine Rückerstattung verlangt und dann wird strikt auf die AGB verwiesen ohne Spur von Kulanz oder Kundenorientierung. Finger weg von dieser Firma!