Terabit.ioReviews of terabit.io

Great experience. We have had the occasional issue, especially as we volunteered to try out and test new features, but all have been resolved promptly by customer support. Terabit have also implemented several new features after we requested them (on portals, apis, firewall rules, etc) which they had no obligation to do and is very much appreciated.

★★★★★ The best hosting experience I’ve had I’ve used a fair few server providers over the years, and honestly, Terabit has been the best experience I’ve had by a mile. The performance is absolutely brilliant. Our servers have been consistently reliable and perform exactly how you’d expect, even when they’re under heavy load. For competitive gaming, where server performance actually matters, that’s a massive deal. The other thing that really stands out is their DDoS protection. We’ve experienced repeated DDoS attempts during our games, and Terabit’s protection has handled them exceptionally well. I genuinely haven’t seen anything else like it from a hosting provider. But probably my favourite thing about Terabit is the staff. They’re genuinely some of the nicest and most helpful people I’ve dealt with in the hosting industry. They actually care about their customers, are easy to talk to, and are always willing to help rather than treating you like just another ticket number. The control panel is also really clean and easy to use, which makes managing servers a lot less of a headache. If you’re looking for game server hosting, especially for something competitive where performance, DDoS protection and support actually matter, I honestly couldn’t recommend Terabit enough. 10/10 from me. Easily the best hosting provider I’ve used.

I purchased Terabit’s Remote DDoS Protection expecting assistance with getting the service properly configured and working. Instead, I spent several days troubleshooting routing, GRE and their protected IPs, but the service was never successfully usable end-to-end. The biggest disappointment was the support. Terabit required a specific asymmetric/DSR routing setup, but I was not given a clear practical guide to implement the complete configuration. When problems appeared, I was essentially told to resolve the routing with my own hosting provider. This was especially surprising because other DDoS/proxy providers I contacted were willing to configure and test the tunnel from both sides themselves, make sure everything actually worked, and only then proceed with payment. I tried to cooperate with Terabit, performed the requested network tests and contacted my hosting provider multiple times. After all that time, the protected service still could not be properly put into operation. When I requested a refund, Terabit refused based on their short refund policy, even though much of that time had been spent troubleshooting the service with support. After I opened a payment dispute, they closed my support ticket so I could no longer reply. Shortly afterwards, they also suspended my already paid service claiming an “unpaid invoice”, while their own billing panel still showed the invoice as paid and the service period as active. I gave them multiple opportunities to resolve the issue directly. Based on the lack of practical technical assistance, the failed implementation, the refund handling, and what happened afterwards, I cannot recommend Terabit. Update regarding Terabit’s response: I categorically deny launching, ordering, authorizing, or participating in any DDoS attack or botnet activity against Terabit. I purchased their service specifically to protect my game server from DDoS attacks. Terabit is now publicly accusing me of criminal activity based on alleged network correlations. A ping from infrastructure associated with me does not by itself prove that I initiated or controlled a DDoS attack. There is also a contradiction in their explanation. I was previously notified that my service was suspended because of an “unpaid invoice”, while their own billing panel showed the invoice as Paid. They are now publicly claiming that the suspension happened because of alleged abuse. I have retained screenshots of both statements. If Terabit believes a criminal offence occurred, they are free to provide their evidence to the appropriate authorities. I deny these allegations.

Amazing anti ddos technology and server commissioned in just 48 hours. Providing support through weekend as well all for the lowest prices you can find. They saved tera online.

Great service, friendly staff! I host a couple critical VPS with Terabit, along with using their DDoS mitigation and all services are incredibly reliable and stable. Great network! Terabit rules!

Suffered DDOS attacks for 2 years then switched to Terabit and never had issues regarding those ever again Highly recommend.

Terabit.io has been extremely good to me and never caused any issues. Would recommend for anyone looking for high quality providers.

Exceptional service. I can count on them to always respond and resolve any issues that arise at any time of day. They are knowledgeable and personable. Stopping multiple network attacks that would have taken us offline with other providers and without clients even knowing server is under attack. Truly a 10/10 experience