tenikle.comReviews of tenikle.com

This company is not reachable. Once they receive your money there's no number to call and their emails appear to go to space as there's no reply. The tracking link in my receipt email shows the item has not been packed and shipped 2 weeks after making the order. Save yourselves some dissatisfaction, unwanted stress, loss of time and money amd don't order. I trusted 'shark tank' and 'Tenikle'. 100% Dissapointment and dissatisfaction 👎

The product is okay. Does what it say it does, but the customer service is not good and shipping takes forever. If you want your tenikle quick, too bad. It took close to a month to receive mine. I ordered 4 of them so I could get the free bluetooth remote and when they finally arrived, there was no remote. The packing list showed it was included, but it wasn't. I reached out to customer service and filed a claim, but they rejected it. Didn't say why, just that it was rejected. Based on my experience, I would buy a similar product somewhere else. It's wild to me that with so many similar products out there, customer service wouldn't make the issue right.

Same as everyone else, ordered a 3 pack at the begining of November &, after 3 weeks, it hadn't even been shipped yet. I asked them to refund me as I wouldn't receive in time for Christmas. Still waiting on that refund!

I order my 2 x Tenikle's 1st Nov. I still have not received. While I understand it may take a good while to get to Australia via a Ship...It looks like the delivery according to tracking has in the 6 weeks gone from Peru, Indiana USA to Elk Grove Illinois USA. That is a total of 168 mile (2hrs/ 50 minutes) so looks like it has not even left the USA yet. They did eventually reply to an email... "Thanks for reaching out! I understand your concern. Due to the holiday season, shipping times can sometimes be slower than usual, which may explain the delay. You can track the current status of your shipment {link] to see if it’s in transit. Rest assured, it is likely on its way, but it may take a little longer to reach you. We appreciate your patience... The link they shared is is dead, doesn't go to anything. Anyway, I am not expecting it any time soon. But at least it is 'likely' on it way.

I saw this on a website and it looked like so much fun and ease to use.......NOT....IT DID NOT HOLD EVEN ON GLASS..THE TENICLES ARE HARD TO BEND.....SPEND OVER 12.$ TO SEND THE ITEMS BACK.....STILL WAITING FIR A REFUND......I WILL GIVE THIS ITEM A ONE...DISAPPOINTED....

terrible customer service and warn others of the lack of fulfillment from Tenikle! Like another, I purchased 6 Tenikle for Christmas and was to receive 3 remotes free. Crickets to my first email. My second email was responded with, send photos, which I did. Crickets! However, since my purchase I have received 25 sales emails! 25!!! I ordered in November. I sent first email immediately. Responded to the "send photo" mail immediately. But no resolution.I sent my 3rd Emil to them tonight. So frustrated! Who is this and why would Shark Tank promote?!😡

I ordered 2 tenikles for my kids as part of their Xmas gifts. They were supposed to come with remotes if you ordered within a timeframe. I ordered and paid immediately. They came but without remotes. I reached out. They responded asking for a picture of the packages. I sent right away. Crickets. No response. No remotes. NADA. An email acknowledging my photos would have been professional & courteous. Clearly they know absolutely nothing about customer service. Why promise what you can’t deliver. No one likes being lied to and scammed. Is this false advertising ? Or is it just a very disorganized and unprofessional company? 🚨🚨 I would think twice before ordering from them 🚨🚨 Can’t wait to see what the actual product is like once kids open them. I have a bad feeling.

I would give it a zero if I could for the worst - absolutely worst - customer service I've ever experienced. I ordered tenikles for Christmas presents and had a couple remote shutter fobs in my order. They said they were in the shipment but they were not. I had to send them pictures of what I received. Seriously! I sent pix of items, box, packaging etc. There is no phone number and email is automated. The one email response I did receive was pretty much " we are helping others and will get back to me - it's been a week and a half! They have my money and still missing the two fobs. STAY AWAY FROM THIS COMPANY! A real company would have this resolved in 5 minutes. Disgusting that they treat customers this way!