tenikle.comReviews of tenikle.com

Worst customer service response ever. They never responded after numerous emails. No phone to contact them. And, I ordered 2 weeks ago and finally just got a notice, they might be shipping my order. Horrible experience with a company! I would give zero stars if I could. This is just a review for their customer service, which did I say enough....it's horrible!

Ordered a month and a half ago and it hasn’t arrived. Supplied fake tracking number. Customer service is copy and paste replies. No refund. Scam!! Avoid !!!

Never received product that I paid $180 for. I received a survey saying they were out of stock of the different colors and if I wanted to switch my colors to all black to be able to receive in time for Christmas. Fine whatever, color isn't a big deal. Fast forward to Christmas and no order. Email to customer service gets a cookie cutter reply with no follow through. I was so excited to support this guy after seeing him on shark tank but all he wants is your money. Doesn't care about product/customer support. DO NOT BUY FROM THIS COMPANY. Total joke.

Ordered aTenikle PRO which included a free shutter remote. I paid for an Add On -which was supposed to be Tenikle Dot Adapters. Did not receive the Dot Adapters. Emailed their customer service and received a canned response stating I would hear back within 24-72 hours. So, notified customer service 12/14, canned response received 12/14. Received a response today 12/25. Gee, much longer than the 24-72 hr window they claimed I would hear from them in. And, when they did reply they wanted a photograph of everything I received in the shipment. A shipment that was slow getting here in the first place. Originally ordered 11/30, ship date was 12/7, received 12/14. This company’s customer service is a train wreck. No contact phone number. I would never purchase from them again and would not recommend them.

Guaranteed before Christmas delivery doni order for 8 people. Not showing up until after now. WORTHLESS and DECEITFUL in order to get sales!

It took them 8 days from the time they took my order and my money to ship the order. Maybe that backing from Shark Tank did not help them at all. Will never purchase again!

Ordered 8 days ago and still hasn't shipped. I've been charged full amount. No customer service to speak of, no response, no updates other than "wait longer." Like others, I strongly advise you not to order from these scammers. I hope they go out of business soon. Never buying any shark "yank" products again.

Placed order on 1 Dec 2024 as a Christmas gift. Got shipping notification on 6 Dec 2024. Since then, no movement on package, still awaiting pick up as of today per USPS tracking number. Numerous emails with "customer service" starting 13 Dec 2024 have yielded nothing more than canned cut & paste responses. No answer as to why it has not shipped. No info on when it might ship, just "We wanted to assure you that your item is on its way" and garbage about "unexpected delays" and "beyond our control", "Please be assured that we are actively monitoring your order". Only phone number I could find has an unidentified voice mail. Am going to contact my credit card company and contest the charge, and now have to go shopping at the last minute.